Helen Appel | Page 3

Helen, Andre, and Marissa had me in and out in under 2 hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing be hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing before I even walked in the door it was the best deal on the car around. This is my second car purchased from this dealership, and they've never failed to impress. More

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Brian (Villa--Juarez) was an awesome sales person. He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was pur He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was purchasing the WRX. He picked up on the "little questions," and followed up to make sure that each detail I was concerned about was taken care of. Brian was friendly and easy to talk to. I will recommend Brian and Subaru of Annapolis to my friends. Bob in finance was honest and clear. We worked together to make sure I could afford the WRX, and to be sure that I understood what, how much I was paying. He walked through the tricky parts of the contract, and made sure I understood what it meant. He noticed that the interest rate from my bank was higher than what he could offer from a different bank, so we switched to the lower rate. It was great working with the team that valued my time, and didn't leave me sitting alone for extended periods. I felt like a respected person during my time shopping, and picking up my vehicle. Reception was quite helpful in relaying messages, and in guiding me to who I needed to talk to. They greeted me warmly and pleasantly, and made sure I was being taken care of. Beyond that, I am also quite happy with the way my WRX was prepped. The car is beautiful. Brian was careful to guide me about fuel requirements, and break in period. I appreciate that Brian helped deliver my WRX to the island, by picking me up the next day so I could retrieve my Jeep Renegade. More

by nick50spar Verified Customer Verified Customer

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Every aspect of my car purchase went smoothly, from choice of car to financing. This was my second purchase from the dealership and I would return again! choice of car to financing. This was my second purchase from the dealership and I would return again! More

by goyetteb1774 Verified Customer Verified Customer

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Helen is amazing. So grateful to have met her and experience her passion to serve her customers. She made this purchase an easy decision. So grateful to have met her and experience her passion to serve her customers. She made this purchase an easy decision. More

by Jane T. Verified Customer Verified Customer

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5 th Subrau from Annapolis Subrau love them. Bob in finance is great . Easy process buying/ leasing! Bob in finance is great . Easy process buying/ leasing! More

by MHUTCHINGS4 Verified Customer Verified Customer

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Sales person was very professional and responsive to our questions. Even let us take two test drives, unaccompanied by salesperson. questions. Even let us take two test drives, unaccompanied by salesperson. More

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Friendly knowledgeble staff , answered all my questions easily and completely. Would recommend to my friends easily and completely. Would recommend to my friends More

by cossack_5 Verified Customer Verified Customer

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I wasn't expecting to but a car the day I went to the dealership, but the service was so outstanding, this is who I decided I wanted to do business with. Great experience! dealership, but the service was so outstanding, this is who I decided I wanted to do business with. Great experience! More

by lutz795 Verified Customer Verified Customer

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Excellence customer service and very knowledgeable about the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this bu the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this business. More

by lauer4767 Verified Customer Verified Customer

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Helen was awesome, from start to finish. The whole experience was pleasant - no annoying car dealer games, just kind, helpful, professional people. The whole experience was pleasant - no annoying car dealer games, just kind, helpful, professional people. More

by tjones3644 Verified Customer Verified Customer

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