Helen Heyza
Helen Heyza at Woodfield Lexus

Helen Heyza | Page 2

Service Experience Supervisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

4.9
44 Reviews
4.9

44 Reviews

Write a Review

44 Reviews of Helen Heyza

March 15, 2022

Dealership Rating
Employee Rating

WoodField Lexus is "The Best". I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted More

by markrwilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Palicka

Mar 15, 2022

Woodfield Lexus responded

It is always our pleasure to work with you, Mark! Thanks for sharing. Your support is appreciated.

February 14, 2022

Dealership Rating
Employee Rating

Previously, I'd normally keep a car 10 years, & hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company hold More

by Susann.TQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yasmine LoBue, Mustafa Dagoglu , Tonya Plutz

Feb 17, 2022

Woodfield Lexus responded

We are excited to have you as our customer, Susann, and look forward to working with you for many years to come! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

October 07, 2021

Dealership Rating
Employee Rating

Tonya and Helen have always treated me like family, with a smile on their faces and happy to help with respect for me and my car. More

by Bonce20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tonya Plutz

Oct 07, 2021

Woodfield Lexus responded

You are part of the Woodfield Lexus family! To most of us it is our home away from home. Thanks for sharing your thoughts! We appreciate your support.

October 01, 2021

Dealership Rating
Employee Rating

After leasing/purchasing 4 RX models over past 20+ years from Woodfield Lexus, I don’t have any qualms about returning for service needs. Quality dealer! More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marty Whitney, Tony Lopez, Anthony Lopez , Paul Crossman

Oct 01, 2021

Woodfield Lexus responded

It's been our pleasure working with you and look forward to many more years of assisting you with your auto needs!. Thanks for sharing, Judy! Your support is appreciated.

July 16, 2021

Dealership Rating
Employee Rating

The people in Service were extremely helpful in getting me in at the last minute to repair my car and providing a loaner when it took longer than anticipated to repair. Victor and Helen took very good car More

by alf
Recommend Dealer
Yes

Other Employees Tagged: Victor Maristela

Jul 19, 2021

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated

July 15, 2021

Dealership Rating
Employee Rating

Excellent service from beginning to end. Only problem I have , is having to get an estimate for my dash which should be taken care of because of the circumstances of the situation. More

by Concreteman7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Malaak

Jul 15, 2021

Woodfield Lexus responded

We are thrilled your service went so well. It is unfortunate that the dashboard campaign perimeters has ended. We wish we could have helped with that. Lexus USA sets the perimeters the independently owned dealerships have to follow.

May 14, 2021

Dealership Rating
Employee Rating

I will FOREVER come to Schaumburg Lexus for my car maintenance. Everyone is very nice and always try to assist with keeping the final total amount manageable for my pocketbook:)) More

by reyna200190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Maristela, Erick Clark

May 14, 2021

Woodfield Lexus responded

We are thrilled to assist in keeping your vehicle in the best running condition. Thanks for sharing, Reyna! Your support is appreciated.

January 31, 2021

Dealership Rating
Employee Rating

I know very little about cars. I love my Lexus but when it has an issue I always get nervous. Your service department: Helen and Tony were extremely helpful and considerate. Tony followed up with me when t More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez

Feb 01, 2021

Woodfield Lexus responded

We are thrilled to have you as our customer, Laura! Thanks again for sharing your thoughts and the 5 stars. Your support is appreciated.

January 24, 2021

Dealership Rating
Employee Rating

I can't say enough good things about Woodfield Lexus and Resnick Auto Group! They go above and beyond to take care of their customers, and that is why I've been a customer of theirs for over 25 years now. F More

by Pdave24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans, Yasmine LoBue, Dan Rosen , Josh Resnick

Jan 25, 2021

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks again for this purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

November 15, 2020

Dealership Rating
Employee Rating

Very professional, everything completed as expected. Simple routine maintenance was the reason for my visit. Facility is always very clean and employees are very polite. More

by M LONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tammie Sage

Nov 16, 2020

Woodfield Lexus responded

Thanks for being our customer, sharing your thoughts, and the 5 star review. Your support is really appreciated!

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