"Professional Staff from start to finish"
From my initial contact to the signing. Simple and easy, Could not ask for a better group of people to deal with. John, Henry, and Jake were awesome!! Very Professional, Knowledgeable, and Courteous staff at the entire Columbia Ford dealership.
Great people @ Columbia Ford Kia from when you walk in the door till you leave. Matt was very good at what he does and just a down to earth guy. Jake was very helpful and got us just where we wanted to be. I've been to many ford dealerships and this is by far the nicest love the old town theme.
"Buying my EcoSport"
Everyone that I dealt with was very friendly and professional, which made my vehicle buying
experience go extremely smooth. They gave me a very fair amount towards my trade,and together
with the dealer discount and incentives were able to meet the amount that I was comfortable paying
for the EcoSport.
"New Truck Purchase"
- Brittany and Joe
We had a great experience picking out and purchasing our new truck. The process was made very easy and smooth to ensure we got everything we wanted.
"Great Purchase of a Certified Pre-Owned"
Contacted Columbia Ford Kia in regards to a Certified Pre-Owned Ford Explorer. Henry and Jimmie responded to our online inquiry in a timely manner and we scheduled a test drive a few days later on December 29th. We were greeted as we entered the sales floor and were helped right away by Ryan. He made this such an easy experience and answered all of our questions. Jake was very patient and personable and walked us through all the paperwork. We were able to leave with our Explorer that day! We would highly recommend this dealership for their professionalism and friendliness.
"Comfortable, stress free, simple, and fair purchase"
I found my sales rep (Tim Bassett) to be extremely knowledgeable regarding the Ford lineup of trucks with respect to their features and options. At other dealerships I had visited previously, it was apparent that I generally knew more about the vehicles I was looking at than most of their sales reps but at Columbia Ford/Kia I was impressed with how well they knew the product line and answered all of my questions thoroughly. When it was time to make a deal I felt that I was given full disclosure of all costs including any fees. In addition Tim worked with me to ensure I took advantage of all rebates and discounts that I might be entitled to. I'm also grateful to Tim for assisting me to recover something from my trade in vehicle. Also wanted to express my thanks to Jake for the friendly and painless financial discussion and transaction. I would definitely do business with Columbia Ford/Kia in the future and will recommend to family and friends.
"Two cars in two weeks..."
We located and found our new Ford Explorer Limited at Columbia Ford, it was over an hour ride, but it was well worth the trip. We test drove the new Explorer, had the easiest sales experience ever and drove the car home that day. Everyone we dealt or spoke with was awesome, really can’t say enough about the people at Columbia Ford.
Interestling enough, we where also looking for a second vehicle, a used Ford Focus ST and found that Columbia’s sister store had what we were looking for. Upon calling, I found that it was already at Columbia and ready to test drive. Once again, the simple and straight forward sales process had us driving home our second Ford from Columbia that day, almost 2 weeks after the purchase of our Explorer. That makes 2 cars in 2 weeks front the same dealer!!
Columbia Ford has gone above and beyond to make your experince at their dealership different, so you feel like part or the family and not another customer. I will and already have recommended Columbia Ford and will be visiting again when our lease is up in 3 years.
Thank you Andy, Jake, Henry, Jimmie, Eric and Dale for 2 great sales experiences!!
this dealer ship deserves it. why I have been buying my cars from a Gates dealer.
whether it be a Nissan 370z or a Mustang or my latest buy your mid sized SUV the Edge.
you deal with all my concerns with calm professionalism.
"Excellent Sevice! "
Excellent service! You guys are the BEST! Can’t thank you all enough for making me feel like part of the Gates family!! Keep being awesome and never change!!
"Went there to look at new kias"
After spending time with the sales rep and the manager searching for the right car and price they found what we were looking for still wrapped up and right off the truck the wife was very happy. Everyone was great to work with 👍