Hephzibah Harris
Hephzibah Harris at Copeland Chevrolet Hyannis

Hephzibah Harris | Page 3

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Ave
Hyannis, MA 02601

Contact Me
4.6
233 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.6

233 Reviews

Write a Review

233 Reviews of Hephzibah Harris

November 05, 2024

Dealership Rating
Employee Rating

When making my appointment, I was told it would only require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to re More

by Gerald Mulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Copeland Chevrolet Hyannis responded

Thank you Gerald for your feedback. I'm so happy to hear that H was able to help make this a little bit easier of a process for you. We appreciate your support. Bryan Scarpellini - Managing Partner

October 23, 2024

Dealership Rating
Employee Rating

Went in for a software update on my new truck. The update took an hour which was explained to me when I made the appointment More

by John E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Nov 02, 2024

Copeland Chevrolet Hyannis responded

Thank you John for the 5-Star review! We appreciate your feedback and support. Bryan Scarpellini - Managing Partner

October 22, 2024

Dealership Rating
Employee Rating

Great dealership. Friendly staff with easy financing. They have a great service department here as well More

by seanmcgrady11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Nov 02, 2024

Copeland Chevrolet Hyannis responded

Sean - Thank you so much for your feedback and support! Bryan Scarpellini - Managing Partner

October 15, 2024

Dealership Rating
Employee Rating

Excellent service. Comfortable waiting room. Everyone I spoke to showed professionalism. Most importantly the issue was resin a timely manner. More

by Joe Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Oct 21, 2024

Copeland Chevrolet Hyannis responded

Thank you Joe! I'm so happy to hear that the service team able to help make your day just a little bit more comfortable. Please let me know if I may ever be of any assistance. Bryan Scarpellini - Managing Partner

October 01, 2024

Dealership Rating
Employee Rating

You charged me $100 dollars more for rain guards for my wife's Asasent your parts dept told me they charged 100 dollars more cost you 139. Charged me 239. Plus tax.why? I Don't think I wood send anyone More

by Theace1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarah Koumbouris

Oct 02, 2024

Copeland Chevrolet Hyannis responded

Good evening. Our apologies for any confusion regarding your rain guards. I'd love the opportunity to help rectify, however without your information, I am unable to verify your visit and pull supporting documentation. Please feel free to reach out to me directly with your name and invoice number and as always, I'm happy to assist. Looking forward to hearing from you soon. Bryan Scarpellini - Managing Partner

September 26, 2024

Dealership Rating
Employee Rating

George Mignosa is THE BEST! ! He made buying my new Silverado the most relaxing experience. No games, no nerves, no high blood pressure!!! He is an asset to Chevrolet. Thank you More

by geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Mignosa

Sep 30, 2024

Copeland Chevrolet Hyannis responded

Thank you Geo. Glad George and the team helped make this a stress free and enjoyable experience! Bryan Scarpellini - Managing Partner

September 10, 2024

Dealership Rating
Employee Rating

Not good, not professional, not understanding of my situation & ridiculously overpriced to diagnose my truck. I was broke down and stranded for 3 days on the cape. My only other experience is with Herb More

by tkellz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Scarpellini

Sep 11, 2024

Copeland Chevrolet Hyannis responded

tkellz12 - We are saddened to hear that you were left with this impression. This feedback is certainly not what our regular customers have come to expect from their service with us. I'd love the opportunity to verify and review your situation if you would be so kind as to send me your name or invoice number to my contact information below and I'll be happy to personally review. Looking forward to connecting and reviewing soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

September 04, 2024

Dealership Rating
Employee Rating

It’s still making a noise when I turn left, not sure what to do now More

by greene172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

August 31, 2024

Dealership Rating
Employee Rating

Always friendly and work is done promptly. They didn't end up charging me the 179 to diagnose my truck.. the sensor cost 7 bucks!! They didn't have to do that but it was much appreciated. More

by sunshinecurves25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Copeland Chevrolet Hyannis responded

Thank you for the support and kind words! We appreciate you... Bryan Scarpellini - Managing Partner

August 28, 2024

Dealership Rating
Employee Rating

Friendly and thorough . Have the customer in mind to do a great job. They go beyond More

by Wardmclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Koumbouris

Aug 30, 2024

Copeland Chevrolet Hyannis responded

Thank you for the 5-star rating! We are most appreciative of the support and kind words! Bryan Scarpellini - Managing Partner

Dealership Inventory (227 Vehicles)

used 2022 Chevrolet Colorado car, priced at $33,096
2022 Chevrolet Colorado
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $36,095
2024 Chevrolet Silverado 1500
used
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $35,925
2024 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Trax car
2026 Chevrolet Trax
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
used 2021 Alfa Romeo Giulia car, priced at $18,398
2021 Alfa Romeo Giulia
used
Alfa White exterior
Automatic
Rear-wheel Drive
used 2023 Chevrolet TrailBlazer car, priced at $21,237
2023 Chevrolet TrailBlazer
used
Mahogany Red Metallic exterior
Automatic
All-wheel Drive