Hesam Ghaffari | Page 20

Jack was helpful explaining everything and made my first car buying experience easier. He is knowledgeable and helping. car buying experience easier. He is knowledgeable and helping. More

Report | Print

I walked into Elk Grove Nissan looking to drive the Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had alread Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had already test drove a car before coming to this dealership. I must have done something right in my life because I met Jarrell the manager, Misael, and finally Stephen Tran. Stephen was introduced to me as the EV subject matter expert, and now I know why. He immediately made me feel comfortable right off the bat. He asked me questions as far as what I was looking for, he didn’t try to upsell me in features I didn’t need, he didn’t rush me to complete a credit application and he actually listened to my needs. Not just listened but ACTIVELY listened. After he summarized all that I was looking for, I test drove the car and realized I found the one I wanted. Now here’s the thing, the car I wanted was $10k more than I wanted to spend but he didn’t push me into getting that one. He said let’s look at options while waiting for the approval. At the end of the day, I got the car I wanted and the features that were must haves. Today I freaked out because the charger cord plugs didn’t fit my dryer outlet. I remember Stephen sent me a text to check in to see how I liked the drive when I got home yesterday. BTW, who does that nowadays?! 😀 Not only did he text me locations near my residence, but he also gave more insight into charging and shared best practices as he’s also an EV car owner. It’s so rare nowadays to find someone who genuinely listens and is present to what your needs are when purchasing large items like cars. It’s a scary thing especially when you’ve never owned an electric vehicle like myself. Stephen is one of those rare finds. I highly recommend you ask for him if you’re looking for an EV auto. More

Report | Print

Khanh was attentive but not pushy and offered excellent advice with personal experience, highly recommend! He spent quality time with me letting me drive multiple cars and then showed all the features on t advice with personal experience, highly recommend! He spent quality time with me letting me drive multiple cars and then showed all the features on the one I bought. Khanh also made sure I had water and snacks. I felt well cared for! More

Report | Print

I have used Elk Grove Nissan Service Department for years for my 2012 Maxima. Consistently great service. In particular, last year Kenny did an amazing job helping us resolve a specific issue. Interested for my 2012 Maxima. Consistently great service. In particular, last year Kenny did an amazing job helping us resolve a specific issue. Interested in an SUV, I went to the dealership to test drive the Pathfiner and Sales Representative Lee Mahoney helped me with the test drive. I decided to drive the Armada and he was happy to assist. I decided I wanted the used Armada I test drove, so I text Lee the next day. As Lee was off, he directed me by to his colleague, Carlos Stahl. We set up an appointment for 10:30, but sadly, the used SUV I was interested in had sold the night before... However, Carlos had a new Armada available for my husband and I to look at and test drive. With the special discount they were offering for new Armada's, I wrote an offer to the Sales Manager, David Greenly. He noted I still owned the Maxima and authorized an additional $1,500 loyalty discount. While we waited we watched videos on the awesome safety features the Armada has. Next we met with Kim Gruwell, Finance Department who worked us through the contract paperwork and we were on our way with an amazing Armada. After discussing the large purchase with our Financial Advisor, he recommended financing the car at the excellent Nissan rate of 2.90 percent rather than paying cash. When I reached out to the Dealership the following business day, Hesam Ghaffari, Finance Department swiftly redid the contract. I just cannot explain what a hassle-free and very pleasant experience my husband and I had. The support staff that answer the phones were friendly and helpful. Christina who set up the appointment to have the Resistall coat install was also excellent and professional. I will even get lifetime free car washes! If you are looking for an excellent Nissan Dealership, do not hessitate to reach out to Lee or Carlos to help you start the process! From the bottom of my heart, "Thank you Elk Grove NIssan Team!" More

Report | Print

I received great service from Stephen and the rest of the staff. I was able to test drive multiple cars to my liking until I found the car that really suited me. They made sure I had many options to choose f staff. I was able to test drive multiple cars to my liking until I found the car that really suited me. They made sure I had many options to choose from that was reasonable and within my price range. I really liked how well taken care of from the services offered to the ease of signing and getting approved! Nissan has a great selection of their inventory that’s better than the other dealerships I looked at. More

Report | Print

Khanh went above and beyond in assisting us with purchasing our new vehicle. He is an extremely kind and patient person and we were impressed with his sincerity. We are pleased with our car buying e purchasing our new vehicle. He is an extremely kind and patient person and we were impressed with his sincerity. We are pleased with our car buying experience and especially grateful for Khanh! More

Report | Print

Since the second we arrived we had great service and we got the deal we wanted so we were very pleased. got the deal we wanted so we were very pleased. More

Report | Print

Awesome deal . Quick service and very trustworthy. He took time to listen to my concerns and provided expert advice in purchasing the vehicle.Ill definitely recomme Quick service and very trustworthy. He took time to listen to my concerns and provided expert advice in purchasing the vehicle.Ill definitely recommend Khan to my family and friends. More

Report | Print

The whole process went smoothly and fairly fast. We are happy with vehicle so far. We are happy with vehicle so far. More

Report | Print

The dealership was so welcoming. Everyone made sure we had been helped and were willing to answer our questions. It was important to us that there was no dealer markups on the vehicl Everyone made sure we had been helped and were willing to answer our questions. It was important to us that there was no dealer markups on the vehicles and Elk Grove Nissan honors this More

Report | Print