Alexander Moreno

Nissan of Elk Grove responded

Thank you for your feedback, Sheri! It's great to hear you had a positive experience with Misael and Alex during your online purchase. Misael is indeed dedicated to providing exceptional customer service. We hope to assist you again at Nissan of Elk Grove in the future! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Ayon. We appreciate your loyalty as a returning customer, and it's disappointing to hear that your recent visit did not meet the standards we strive for at Nissan of Elk Grove. Your feedback about the treatment you received from one of our staff is concerning and will be addressed internally. We understand that buying a family vehicle is a significant decision, and it’s essential for our customers to feel valued and respected throughout the process. We encourage you to reach out to us directly if you have further concerns or if there’s anything we can do to improve your experience. Thank you again for your feedback and for recognizing our sales staff. We hope to have the opportunity to serve you better in the future. Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your review! We’re pleased to hear you had such a pleasant experience at Nissan of Elk Grove and that Alex was able to assist you so well. It’s great to know you’ll be referring your family to him. We look forward to seeing you all again for your future car needs! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your kind words! We appreciate you taking the time to share your experience. It's great to hear that Alex was able to assist you by delivering your truck. At Nissan of Elk Grove, we strive to go the extra mile for our customers. We hope your wife feels better soon and look forward to seeing you both again! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for the 5-stars! We are pleased to know Alex provided such a smooth and well-organized experience while assisting with both your trade-in and new purchase. His ability to guide the process and keep everything moving efficiently makes a meaningful difference, and we are glad that stood out during your visit. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear that the entire team at Nissan of Elk Grove was kind, welcoming, and attentive throughout your visit. It’s great to know Alex was able to guide you through the process and provide the support you needed from start to finish. We are happy your experience felt smooth and well taken care of and we wish you many happy miles ahead!

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re glad to hear Alex was able to guide you the right vehicle and make the car buying process a positive and smooth experience. We hope that we can continue to support you for all your vehicle needs. We truly appreciate you choosing us and congratulations on your new Nissan.

Nissan of Elk Grove responded

Thank you for your kind feedback! We’re happy to hear that our team was able to provide helpful guidance throughout the process and a welcoming environment during your visit. Ensuring our customers feel supported and informed is always our goal and we appreciate you choosing us! We truly appreciate your trust and business!

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re thrilled that Alex and our team were able to provide guidance and support in a way that made you feel confident in your decision. We truly appreciate your trust and look forward to the next time we can assist you.