Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Hiram Lopez

Overview Reviews (65) Inventory (113)

Contact Me

View All Employees

< View All Employees

Hiram Lopez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me

4.6

65 Reviews

Overview Reviews (65) Inventory (113)

4.6

65 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Hiram Lopez

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

65 Reviews of Hiram Lopez

February 27, 2026

Dealership Rating

Employee Rating

Great. I felt confident and knew I could trust and rely in the knowledge and work on my vehicle. I felt confident and knew I could trust and rely in the knowledge and work on my vehicle. More

by Jorge Valencia

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hiram Lopez

Report | Print

February 25, 2026

Dealership Rating

Employee Rating

The level of service provided was exceptional and highly professional. I was thoroughly impressed by the efficiency, responsiveness, and attention to detail. professional. I was thoroughly impressed by the efficiency, responsiveness, and attention to detail. More

by Sandrajsandoval1979

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 25, 2026 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! Best, Your Manly Honda Team!

February 19, 2026

Dealership Rating

Employee Rating

A+ Service is always great! Professional, friendly and the whole crew makes me feel at home Professional, friendly and the whole crew makes me feel at home More

by hlopez1207

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hiram Lopez

Report | Print

Feb 19, 2026 -

Manly Honda responded

We love hearing this and thank you! Our team works hard to provide friendly, professional service, and it means a lot to know we show it. See you next time! Your Manly Honda Team!

February 13, 2026

Dealership Rating

Employee Rating

Easy & no hassle. My car had a recall order. Having the work done quickly & no charge for transportation was much appreciated. Mr Lopez kept me up to date throughout t My car had a recall order. Having the work done quickly & no charge for transportation was much appreciated. Mr Lopez kept me up to date throughout the day. More

by DBUROLA153

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hiram Lopez

Report | Print

Feb 17, 2026 -

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

February 09, 2026

Dealership Rating

Employee Rating

Hiram was wonderful! Organized, efficient and friendly. He explained everything thoroughly and kept us apprised of the service and repairs we needed. The video of the c Organized, efficient and friendly. He explained everything thoroughly and kept us apprised of the service and repairs we needed. The video of the car maintenance/repair was clear and informative. All around, a great experience and would never hesitate to recommend. More

by NCOLVIN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 17, 2026 -

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

February 01, 2026

Dealership Rating

Employee Rating

Service advisor was great. He was friendly and helpful. I don’t have anything else to say. He was friendly and helpful. I don’t have anything else to say. More

by RWTAXSERVICE

Verified Customer

Recommend Dealer

Yes

Report | Print

Feb 03, 2026 -

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It really means a lot to us. I’m sorry if anything fell short, and I’d appreciate the chance to call you to better understand your experience if that’s okay. We value you and look forward to connecting. Best Jose Rocha Customer Experience Manager 707.535.1163 - jrocha@manlyauto.com

January 26, 2026

Dealership Rating

Employee Rating

The staff is friendly, competent and timely. The prices are reasonable and I can trust the work that is done. The prices are reasonable and I can trust the work that is done. More

by MCRISTEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Rocha Jr, Lucia Chavez Lopez, John Lorence, Daniela Velazquez Martinez, Tony Inzunza

Report | Print

Jan 30, 2026 -

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

January 05, 2026

Dealership Rating

Employee Rating

I was disappointed when I didn't hear back that the part I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out the part hadn't arrived. I also was disappointed that I had to pay $10 for an uber instead of use a complimentary shuttle like at other Hondas. But I was able to connect with the Manly team and they resolved the issue. Appreciate the follow up customer service. More

by jhallman1028

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tom Henschel , Hiram Lopez

Report | Print

Jan 06, 2026 -

Manly Honda responded

Hi jahllman1028 Thank you for taking the time to share your experience with us. I sincerely apologize for the frustration this caused, especially the lack of timely communication about the part delay. We understand how important it is to plan your day around your vehicle, and we fell short in keeping you adequately informed about that. I genuinely apologize. I also apologize for the inconvenience with transportation. We know that small details like this matter, and your comparison helps us better understand expectations so we can improve the overall experience moving forward. My name is Jose Rocha, and I’m the Customer Experience Manager here at Manly Honda. We truly value your business, and we would love the opportunity to make this right in any way we can. If you’re open to it, I’d appreciate the chance to connect with you directly to understand your experience better and explore how we can regain your trust. Could you please share your preferred contact number? I can be reached at 707 535 1163. I'm in the office today until 6 pm. Thank you again for your honest feedback and for being the best part of Manly Honda. It helps us grow, and we hope to have the opportunity to provide you with the level of service you deserve on your next visit. Warm regards, Jose Rocha Customer Experience Manager Manly Honda

Jan 06, 2026 -

Manly Honda responded

Good evening Jada. This is Tom Henschel the finance director for Manly. I left you a couple voicemail messages and am hoping to chat if you have a few minutes. Please call me on my direct line at 707-535-1168 thank you look forward to speaking.

December 19, 2025

Dealership Rating

Employee Rating

Great service, liked the video inspection, confident in quality Hiram Lopez communicates well to keep me informed quality Hiram Lopez communicates well to keep me informed More

by DRMIKO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hiram Lopez

Report | Print

Jan 01, 2026 -

Manly Honda responded

Happy New Year! 🎉 Thank you for choosing Manly Honda. We appreciate you and are grateful for the opportunity to serve you. We look forward to welcoming you back soon! Best, Your Manly Honda Team

December 08, 2025

Dealership Rating

Employee Rating

Good I do not like to participate in surveys. Can you remove my email from survey requests? Can you remove my email from survey requests? More

by mpa4145

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Hiram Lopez

Report | Print

Dec 10, 2025 -

Manly Honda responded

A big thank you to all of us at Manly Honda - We appreciate and value your feedback. Until next time! Best, Your Manly Honda Team!

Dec 10, 2025 -

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

Dealership Inventory (113 Vehicles)

2025 Honda Prologue | new

$49,850

2025 Honda Prologue

new

Raven Black exterior

Automatic

All-wheel Drive

$49,850

View Vehicle Details

View Details

2026 Honda Prologue | new

$45,650

2026 Honda Prologue

new

North Shore Pearl exterior

Automatic

Front-wheel Drive

$45,650

View Vehicle Details

View Details

2026 Honda Pilot | new

$46,165

2026 Honda Pilot

new

Solar Silver Metallic exterior

Automatic

Front-wheel Drive

$46,165

View Vehicle Details

View Details

2026 Honda Accord Hybrid | new

$40,690

2026 Honda Accord Hybrid

new

Solar Silver Metallic exterior

Automatic

Front-wheel Drive

$40,690

View Vehicle Details

View Details

2026 Honda HR-V | new

$31,405

2026 Honda HR-V

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$31,405

View Vehicle Details

View Details

2026 Honda CR-V | new

$38,805

2026 Honda CR-V

new

Urban Gray Pearl exterior

Automatic

All-wheel Drive

$38,805

View Vehicle Details

View Details

View All Inventory