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34 Reviews of Hiram Lopez
June 06, 2025
I brought my car in for a service and that was great but the secondary issue was not addressed and I called back and texted and emailed with no return response or resolution. the secondary issue was not addressed and I called back and texted and emailed with no return response or resolution. More
by ALOPEZ43
Verified Customer
February 16, 2025
Amazing service, very timely and went above and beyond. I 100% recommend Manly Honda for all car buying needs and also for service. I 100% recommend Manly Honda for all car buying needs and also for service. More
by Mrsmelb
Other Employees Tagged: Shyla Saxton, John Lorence, Olivia Molinaro
January 27, 2025
Service Department needs some process improvements. Failed to have the required parts for recall work for appointment made over week in advance. I showed up and had to reschedule. Staff seemed to know Failed to have the required parts for recall work for appointment made over week in advance. I showed up and had to reschedule. Staff seemed to know this is an ongoing issue not an anomaly. Then on return visit, they removed child car seats and didn't put them back and never mentioned it. Also failed to sufficiently fill tires resulting in low pressure light 3 days after visit. They wasted about 3 hours of my time with all of these issues. I like the sales dept. but the service dept. needs work. More
by jhsr
January 17, 2025
I had no appointment to drop my vehicle off in the morning for a simple oil change. The service advisor was very clear communicator. We ended up doing a lot more work same day and was able to get my v morning for a simple oil change. The service advisor was very clear communicator. We ended up doing a lot more work same day and was able to get my vehicle back for my college kid who is heading back to school. I’ve been servicing my 2017 Honda Civic sport since we bought it new with Manly. More
by DJOSHA03
Other Employees Tagged: Lucia Chavez Lopez
December 27, 2024
Took the '24 CRV in for RE-CALL work, and backing up noise( that has existed since new. Prepared to get a loaner-rental for the day). Sat in the waiting room to process this for nearly 2 hours! Time, I noise( that has existed since new. Prepared to get a loaner-rental for the day). Sat in the waiting room to process this for nearly 2 hours! Time, I hadn't expected to spend. By the time I was called to process the rental, my Rep walked over and said " You won't need it, your vehicle is done." Suggest Manly have more than 1 Rental agent working the morning shift. Plus, please streamline the Agent-Customer conversation to completing the transaction only, while several others were also waiting for a rental. She was oblivious to all the folks also waiting for a rental Efficiency is more important than carrying on your personal conversation. Lost 3 hours work, but happy I didn't have to re-fill the gas, drive back to pick up my vehicle, etc. More
by HondaCRVdriver
Other Employees Tagged: Carlos Martinez
November 23, 2024
Great dealership, I absolutely love the service! I always walk away with a smile on my face and knowing my car is getting the best service! I always walk away with a smile on my face and knowing my car is getting the best service! More
by SHARLENE.CROUCH
Other Employees Tagged: Dave Ashby, Carlo Verde, Olivia Molinaro
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