Holly Rhodes
Holly Rhodes at Fred Martin Nissan
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Holly Rhodes | Page 32

Sales/ Leasing Manager

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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5.0
341 Reviews

Hello. I have been with Nissan and Fred Martin for about 19 years. I love the car business because it’s a business that gives me a chance to make friends for life. I also love the excitement in getting people what they want for a fair and decent price. Win win situation for everyone.

Dealership Experience

19 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

5.0

341 Reviews

Write a Review

341 Reviews of Holly Rhodes

January 02, 2020

Dealership Rating
Employee Rating

Great experience as always I have been using FM for years for my Nissan leases. We chose to purchase a used vehicle from the Superstore from Holly because she has always made th More

by jegoos07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

Fred Martin Nissan responded

We appreciate you for considering Fred Martin Nissan when you're ever in the market for a new vehicle. We're thrilled that Holly always provides a seamless experience and we hope you're enjoying the vehicle! Let us know if we can help with anything else.

December 28, 2019

Dealership Rating
Employee Rating

Top notch Service advisor did a great job They took great care of my Nissan Rogue and had cookies waiting in the customer lounge. Got me in and out quickly. My service advisor Rich was profess More

by JLACK7600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson

Dec 30, 2019

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle! We're glad that our staff provided you with a great experience.

December 25, 2019

Dealership Rating
Employee Rating

Everytime I take my car in I leave with something else broke The title says it all.. Everytime I bring it in for service I leave with something missing or broken. They always over sell me. They gave me a rental More

by ELAINEPARROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Denise Law , Troy Dittemore

Dec 26, 2019

Fred Martin Nissan responded

Elaine- We understand your last experience was not up to your expectations, but we stand by the fact our recent software update had nothing to do with your wiper blades not working. You have stated they are now working again. We performed a recall on your vehicle that was expected to take 15 minutes, and you elected to take a loaner. We only had one new Sentra available, as we typically do not need to provide a loaner for this quick update. All our service recommendations are based on your Owner's Manual and are not up to our discretion, they are also up to you to do them or not. Nevertheless, you were sent an apology letter and a free oil change in an effort to show you we will work to keep a good relationship with you. We are sorry if you felt that was not enough, but we did our best. Thank you for for your comments.

December 25, 2019

Dealership Rating
Employee Rating

New car purchase Holly took the stress out of buying new car. Great experience. Wouldn't go anywhere else. We love our new Rogue we purchased at Fred Martin. More

by GAIL.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Murgatroyd

Dec 26, 2019

Fred Martin Nissan responded

Thank you for choosing to shop at Fred Martin Nissan! We appreciate your business, and let us know if we can assist you with anything else.

December 23, 2019

Dealership Rating
Employee Rating

Excellent service! Friendly, fast service! Holly from sales is amazing! Patrick Hines is awesome in service, super nice! I would definitely recommend this dealership to More

by SSTEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine

Dec 26, 2019

Fred Martin Nissan responded

Thank you for the recommendation! We appreciate your business, and let us know if we can assist you with anything else.

December 17, 2019

Dealership Rating
Employee Rating

I got the truck I have been looking for at a great deal! Holly Rhodes was awesome. Gave me what she promised and had everything ready to go when I can in the store. In and out in under an hour! More

by coachtm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Murgatroyd

Dec 19, 2019

Fred Martin Nissan responded

We're happy knowing you enjoyed your service visit. Thanks for sharing your experience with us. We look forward to assisting you again!

December 16, 2019

Dealership Rating
Employee Rating

Service department. The service depth is always very helpful and knowledgeable. They take care of all vechicles needs to make sure my car is road worthy and safe. More

by KJKAHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine

Dec 17, 2019

Fred Martin Nissan responded

Thanks for the compliments! We're excited that our service team does great work. We appreciate your business.

December 10, 2019

Dealership Rating
Employee Rating

Great place to get your Nissan I first went to get my Altima and late went back to trade that in for my Murano. I worked with Holly each time. I really like the fact that she has be More

by ROBYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Can't remember name, but he did my paperwork with me.

Dec 11, 2019

Fred Martin Nissan responded

Thanks for sharing everything that you enjoy about your experience with Holly and Fred Martin Nissan. We're happy to make sure that our customers are happy with our work. We appreciate the recommendation and look forward to continuing to serve you.

December 08, 2019

Dealership Rating
Employee Rating

I have worked with Holly over 14 years now. She makes the sales process so easy and hassle free. She is why I come back More

by Ddechellis66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2019

Fred Martin Nissan responded

We appreciate your customer loyalty. Thanks for counting on Holly and Fred Martin Nissan! We look forward to assisting you again.

December 04, 2019

Dealership Rating
Employee Rating

I worked with Alyssa kovalcheck from the sales Dept. She was very helpful and made us feel comfortable. We came to a reasonable agreement and made a deal. All in all I’d say my experience with Fred Martin N More

by Zach
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Kovalcheck

Dec 05, 2019

Fred Martin Nissan responded

Zach, Thank you for sharing your experience. We're happy that Alyssa was able to provide you with a pleasant experience. We hope you're enjoying your new car!

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