50 Reviews
Write a ReviewDealership Experience
17 yrs, 8 mos
Industry Experience
17 yrs, 8 mos
50 Reviews of Homer Hsu
October 13, 2019
Amazing experience Everyone I met was helpful, approachable, knowledgeable and professional in a new beautiful showroom and offices. I was introduced to Jeff Jones by G Everyone I met was helpful, approachable, knowledgeable and professional in a new beautiful showroom and offices. I was introduced to Jeff Jones by Gary Cohen. Jeff explained the features of each of the cars I was considering.and took me through the test rides to purchase with undivided attention and no pressure. Homer Hsu weighed in on the purchase and Mike Shafer handled the financial piece with expertise. . The next day Jeff provided a thorough and clear tutorial on workings of the car and audio aspects, before I headed home with my new luxury auto. Amazing experience! More
Other Employees Tagged: Gary Cohen, Jeff Jones , Mike Shafer
August 31, 2019
Great Homer Hsu and Mike Nelson are awesome and take great care of me. I have leased 5 vehicles with them! They are real professional who take great care Homer Hsu and Mike Nelson are awesome and take great care of me. I have leased 5 vehicles with them! They are real professional who take great care of their customers. More
Other Employees Tagged: Charles Perkins, Mike Nelson
July 01, 2019
Great experience for my first visit Andy was very helpful and attentive to what I was looking for. Homer sealed the deal at a great price for me. Will definitely go back for future pur Andy was very helpful and attentive to what I was looking for. Homer sealed the deal at a great price for me. Will definitely go back for future purchases. More
Other Employees Tagged: Andy Bui
May 02, 2019
Great experience on purchasing RX 350 F Sport Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer frie Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer friends More
Other Employees Tagged: Nam and Emily in Finance
April 20, 2019
First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More
Other Employees Tagged: Ty Stanberry, Judy Patureau, Chong Lee , Gerald Chomer, Nam Pham Five star rating
April 17, 2019
Amazing Experience Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything poss Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything possible to accommodate my needs and I am now the proud “lessee” of a brand new Lexus. Thank you! I highly recommend Ben and this dealership. More
Other Employees Tagged: Judy Patureau, Ben Stephens
April 08, 2019
Excellent customer service Homer Hsu and Jeffery Byers were excellent. They were friendly, efficient, and straightforward. I’m sending everyone I know to them. I can’t say enoug Homer Hsu and Jeffery Byers were excellent. They were friendly, efficient, and straightforward. I’m sending everyone I know to them. I can’t say enough about the level of customer service. More
Other Employees Tagged: Jeffery Byers , Kevin Jacobson
March 23, 2019
Positive Experience The Lexus team that we dealt with all worked together to find what we wanted. Ben Stephens was especially helpful in explaining the differences betwee The Lexus team that we dealt with all worked together to find what we wanted. Ben Stephens was especially helpful in explaining the differences between the GS and ES models and made an extra effort to find the exterior and interior colors that we wanted. we were very pleased with our overal experience at the dealership. More
Other Employees Tagged: Dale McMullen, Ben Stephens , Kevin Jacobson
January 15, 2019
Great deal, amazing service Shekhar made our whole experience finding a new car relaxed and comfortable from the beginning. We came to agreement on a great deal and Shekhar pulle Shekhar made our whole experience finding a new car relaxed and comfortable from the beginning. We came to agreement on a great deal and Shekhar pulled together finding a car from another dealership at the last minute to get us what we truly wanted. We would recommend Westside Lexus to anyone in the market for a new car. More
Other Employees Tagged: Shekhar Shroff , Mike Shafer
December 16, 2018
Great Dealership Great Dealership Courteous receptive efficient sales staff Proud to be a repeat customer three times already and hoping for more cars for our family Never failed t Courteous receptive efficient sales staff Proud to be a repeat customer three times already and hoping for more cars for our family Never failed to impress me!! and my wife More
Other Employees Tagged: James Vu