Homer Hsu | Page 5

Excellent services from Jeff Margolis and Manager Homer. Great dealership to purchase new vehicles. Thanks again Jeff and Homer. This is our 4 vehicles purchases from this dealership. Great dealership to purchase new vehicles. Thanks again Jeff and Homer. This is our 4 vehicles purchases from this dealership. More

by tonyt1105 Verified Customer Verified Customer

Report | Print

This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More

by vtec32 Verified Customer Verified Customer

Report | Print

Merrill Middleton was the best representative that has helped me buy a car. He was knowledgeable, patient and genuine.I hope to refer many friends to him as I am confident they would appreciate his positi helped me buy a car. He was knowledgeable, patient and genuine.I hope to refer many friends to him as I am confident they would appreciate his positive attitude. I would recommend the dealership in all areas as professional and efficient. Thanks for everything! More

Report | Print

I was well taken care of and will recommend this dealership. The sales department took the time to let me drive a RX 350 and the ES 350 which I ultimately bought. Thanks dealership. The sales department took the time to let me drive a RX 350 and the ES 350 which I ultimately bought. Thanks More

by jbundock Verified Customer Verified Customer

Report | Print

Thank you for finding me the perfect car. Everyone was so helpful and the entire experience was great. I will definitely recommend to friends and family. helpful and the entire experience was great. I will definitely recommend to friends and family. More

by jexxeckel Verified Customer Verified Customer

Report | Print

I Love it! The sales man is very nice and knowledgeable. He was very sweet ans funny. I found exactly what I was looking for. Will refer him customers. He was very sweet ans funny. I found exactly what I was looking for. Will refer him customers. More

by lanalely Verified Customer Verified Customer

Report | Print

Beautiful showroom creating an extremely enticing experience picking out my new car! No doubt that it had to be Westside Lexus! The sales and finance departments are very prompt and made the process experience picking out my new car! No doubt that it had to be Westside Lexus! The sales and finance departments are very prompt and made the process seamless! Ask for Sam Chau! More

by niem001 Verified Customer Verified Customer

Report | Print

Great experience from start to finish at Westside Lexus. Employees were very professional and kind, would definitely recommend Westside Lexus. Thanks Homer, Mike & Danny for all your time. Employees were very professional and kind, would definitely recommend Westside Lexus. Thanks Homer, Mike & Danny for all your time. More

by pilotsmithers757 Verified Customer Verified Customer

Report | Print

I have dealt with Westside for at least 15 years & with Steve Mahann, specifically. Steve is a straight-shooter & Charles Perkins in the Service Dept has always been reliable as well. Steve Mahann, specifically. Steve is a straight-shooter & Charles Perkins in the Service Dept has always been reliable as well. More

by mtracy6328 Verified Customer Verified Customer

Report | Print

👊👊👊👊👊 I'm always impressed with Homer Hsu - he delivers on being friendly, professional, and most importantly, trustworthy. If you want to get LIT (Lexus In I'm always impressed with Homer Hsu - he delivers on being friendly, professional, and most importantly, trustworthy. If you want to get LIT (Lexus In Texas), you can't go wrong with HH! 👍 More

Report | Print