Howard Gonzales | Page 2

Howard and Keagan were absolutely incredible. We have never had such an easy and enjoyable car buying experience. We were blown away by the service from beginning to end and will definitely recom We have never had such an easy and enjoyable car buying experience. We were blown away by the service from beginning to end and will definitely recommend Howard and Lokey VW to all of our friends and family! More

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Howard was so patient with me while I checked out a few different VW’s. He stayed late to make sure I was comfortable with the car I wanted to buy, and that my boyfriend was in agreement! We really loved w different VW’s. He stayed late to make sure I was comfortable with the car I wanted to buy, and that my boyfriend was in agreement! We really loved working with him for this purchase. We also really appreciate Keagan’s help through the process as well. They were both amazing, and we really appreciate them! Highly recommend! More

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We dealt with Howard and he was great to work with. He didn't pressure us into anything and he understood that if I was pressured, I was walking away. he took very good care of us and was understanding He didn't pressure us into anything and he understood that if I was pressured, I was walking away. he took very good care of us and was understanding of what we needed. The only bad thing I can say and it is not about Howard at all, is when they went to detail the car, they didn't detail it. they didn't clean the paint off the windows and they didn't get the mold from around the door handles. I feel since it was so late at night, it was just a fast wash and go. I wish I could remember the lady I finance that helped us, but she was the best to work with. Very fast and very funny and made it a pleasure to work with. More

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Howard was amazing to work with. He is very respectful and not pushy at all. Explained the breakdown very well and made us feel like we uncomfortable. He is very respectful and not pushy at all. Explained the breakdown very well and made us feel like we uncomfortable. More

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we got things handled in a very timely manner and got that brand new volkswagen bruh that brand new volkswagen bruh More

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Terrific experience with Howard and the team working out my next car! Very friendly and willing to make things work for me. Very happy! my next car! Very friendly and willing to make things work for me. Very happy! More

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Howard is an exceptional salesman at Lokey VW in Clearwater dealership. From the moment I walked in, he greeted me with a warm smile and made me feel comfortable. He listened attentively to my needs Clearwater dealership. From the moment I walked in, he greeted me with a warm smile and made me feel comfortable. He listened attentively to my needs and preferences, and then proceeded to show me the car that I was inquiring acquiring about that fit my criteria. What impressed me the most about Howard was his extensive knowledge about the different car models and their features. He was able to answer all of my questions and provide valuable insights that helped me make an informed decision. Throughout the entire process, Howard was patient and never made me feel rushed or pressured. He took the time to explain the financing options and made sure I understood all the terms and conditions. I also appreciated Howard's professionalism and honesty. He was transparent about the pricing and didn't try to upsell me on unnecessary extras. He genuinely wanted to find the best car for me within my budget. Overall, I had a fantastic experience with Howard as my salesman. He went above and beyond to ensure that I was satisfied with my purchase. I would highly recommend him to anyone in need of a reliable and trustworthy car salesman. More

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I purchased a 2019 Toyota Tacoma 4x4 Sport on Dec 14th, 2023. The overall sales experience was pleasant. The sales staff was awesome. I left the vehicle there for a week so they could prep the vehicle b 2023. The overall sales experience was pleasant. The sales staff was awesome. I left the vehicle there for a week so they could prep the vehicle before I took possession of it. They were kind enough to give me a vehicle to use in the meantime. The detailing staff I'd rate zero if possible, the outside wash was basic, and the inside wipe down/vacuum was non existent. It was very evident this vehicle was stuck in the mud at one point. I pulled the skid plate off (required for oil changes) and there were clumps of mud everywhere around the transfer case, transmission, and inside the cross braces. I had to clear the mud out using an air compressor and screw driver (to break up the dried mud). Seeing this leads me to wonder if the oil was even changed, because of the dried mud all over the place. When I lifted the back seats, there were lolly pop sticks, french fries and other trash. All someone had to do was lift the seat and vacuum it. I purchased the vehicle. As mentioned I purchased the vehicle (did not finance) on 14 Dec 23. To this date, I still don't have the title, and the temporary registration expired on 14 Jan 24. I called to have another one mailed to me, and I still don't have it (23 Jan). 1st class mail in the Bay area would take a day or two. The title just recently changed hands from the previous finance company to the dealership on 22 Jan 24. So 5 weeks later I have an expired registration and no title. Takeaways: Sales Staff- Great, and felt I got a great deal with what I traded in. Detailing Staff- Poor (food and trash under the seats, massive amounts of mud under the vehicle.) Servicing Staff- Questionable (was the oil and filter changed? Car fax says there was an inspection, but based on what I saw under the vehicle, this is questionable.) Administrative Staff- Questionable (Title not transferred to me yet and Temporary registration is expired. Conclusion: I think if you are in the market for new Volkswagen, this is your place. If you are in the market for used car, be careful. Seems the are eager to make the sale, but once you are out the door with the vehicle they tend to forget about you. I don't blame the sales staff, just seems like a failure of the service department and admin staff. ZFG. More

by Spencer Verified Customer Verified Customer

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Extremely happy with our new Atlas. We can't say enough about our salesman, Howard and his Sales Manager, Keagan! Top notch service, and they both really cared about what we wanted and We can't say enough about our salesman, Howard and his Sales Manager, Keagan! Top notch service, and they both really cared about what we wanted and made sure it fit our budget. The overall appearance and attitude of the other sales staff was very professional. We would definitely go back to Lokey's VW for any future purchases! Thank you again! More

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Great atmosphere and service department Always great to work with Austin Tom joe TaylorK Sean work with Austin Tom joe TaylorK Sean More

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