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Hugo Ayala
Hugo Ayala at Ray Chevrolet

Hugo Ayala | Page 4

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.9
590 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Dealership Experience

22 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.9

590 Reviews

Write a Review

590 Reviews of Hugo Ayala

May 30, 2025

Dealership Rating
Employee Rating

Worst car buying experience I have had. Was passed around to several different people. Multiple of the people were rude and not respectful of my time. The only person who was good was More

by ericekman587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oliver Gigovski

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Jun 03, 2025

Ray Chevrolet responded

Thank you, Eric, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure that the same issue doesn't continue to happen. We apologize for your negative experience. Please reach out to our General Manager, George.

May 15, 2025

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Employee Rating

There was really good customer service and they would always be available to answer any questions. More

by mtighe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrar, Ruperto Ayala, Kyle Miller, Chris Freibauer, TJ Burke

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May 15, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 07, 2025

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Employee Rating

Great people to work with, everything was done with perfection!!! Would definitely buy again from this store More

by guydsnow1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Oliver Gigovski, Ryan Borke

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May 07, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 25, 2025

Dealership Rating
Employee Rating

Hugo and the rest of the team were fantastic to work with! I would definitely recommend to friends and family More

by RPJAHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 25, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 08, 2025

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Employee Rating

I had a wonderful experience at Ray Chevrolet. Staff was helpful and supportive.Would recommend them again More

by lvonbergen81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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April 04, 2025

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Employee Rating

The dealership has professional, knowledgeable and friendly staff who work as a team to provide excellent quality and value making those needed visits as pleasant as possible More

by ljking6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera, Chris Freibauer

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March 22, 2025

Dealership Rating
Employee Rating

Had a great experience. Was very impressed with the facility as well as the employees. More

by lafryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Arnold Hernandez

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March 22, 2025

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Employee Rating

Have been buying vehicles from Ray since he opened in 1991! Always an EXCELLENT experience! And always refer friends and Family. More

by Wpowers3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Oliver Gigovski, Ruperto Ayala, Ryan Borke, Liz Frohling, TJ Burke

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February 22, 2025

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Employee Rating

It was easy dealing with hugo …and the sale as simple and quick …I would recommend both Hugo and ray chevy More

by hnewman2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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February 17, 2025

Dealership Rating
Employee Rating

friendly, professional and knowledgeable. I have complete confidence in this service department. the word that comes to mind is "family". More

by lakoskeof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kalish, Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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