Very kind and informative.
Everyone from finance to sales was great. Hugo in particular was super friendly and helpful.
Everyone from finance to sales was great. Hugo in particular was super friendly and helpful.
More
by adamthill19
Oct 17, 2025 -
M'Lady Nissan responded
Dear Adam,
Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that everyone—from sales to finance—made your visit a great one. A special thank you for recognizing Hugo Duran’s friendliness and helpfulness. We’re proud to have him on our team!
If you ever need anything, we’re here for you. Thank you again for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Muy buena atención se los recomiendo siempre tratan de
ayudarte en lo que mas pueden ese hugo es chingo
ayudarte en lo que mas pueden ese hugo es chingo
More
by Adys.kevin
Oct 02, 2025 -
M'Lady Nissan responded
Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Hugo te brindó una excelente atención y que siempre se esfuerza por ayudar en todo lo posible. Apreciamos mucho tu recomendación y nos enorgullece contar con clientes satisfechos como tú en M’Lady Nissan.
— Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Drove 2 hours after being told on the phone they would
match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase
match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase the value of the truck by $2000 for it to be a certified pre-owned. They couldn't get ahold of my bank to get an exact pay off, gave them a number above what the payoff was, so there would be an overage, it took them almost a week to get the pay off by which time I had made a payment so I would not get a hit on my credit report, then they paid off the car for that amount instead of the agreed on amount they said they were going to send. I would avoid this dealership, when you think about the hassle of dealing with a dealership, this dealership is the center piece of that thought. Empty promises at this dealership for sure.
More
by chris.hutchins92
Sep 11, 2025 -
M'Lady Nissan responded
Thank you for sharing your feedback. It was a pleasure speaking with you today, and I’m glad we were able to review and resolve everything together. To clarify, we proactively issued a reimbursement check and provided you with a copy for your records.
We always want our customers to feel confident in the process, and you’re welcome to reach out to us directly anytime with any questions or issues you’d like resolved. Feel free to also personally reach out to me going forward with any concerns or issues.
— Ryan Hummel, Sales Manager
Jim M’Lady Nissan
Tuve una buena atencion,y me explico a gran detalle sobre
el funcionamiento del vehiculo .
el funcionamiento del vehiculo .
More
by moisesportilla
Sep 15, 2025 -
M'Lady Nissan responded
Estimado Moises,
¡Gracias por compartir su experiencia con nosotros! Nos alegra saber que recibió una excelente atención y que Hugo Duran le explicó en detalle el funcionamiento de su nuevo vehículo. En M’Lady Nissan, nos enorgullece brindar un servicio claro, atento y profesional.
Gracias por su recomendación. ¡Disfrute de su nuevo Nissan y no dude en contactarnos si necesita algo más!
Atentamente,
Kamil Zlahoda
Gerente de Ventas
M'Lady Nissan
www.mlady.com
This was my second time purchasing a vehicle from Hugo at
M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want.
M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want.
More
by hlickfelt
Sep 04, 2025 -
M'Lady Nissan responded
Dear hlickfelt,
Thank you for returning to M'Lady Nissan for your second vehicle purchase—it means the world to us! We're thrilled to hear that Hugo once again provided an amazing experience, listened to your needs, and helped you find exactly what you wanted. Your continued trust and recommendation are truly appreciated.
If there’s ever anything you need, we’re always here to help. Thank you for choosing M’Lady Nissan again!
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
www.mlady.com
El professionalism le flulle en la Sangre
A Hugo the
best communication sus companeros de tranajo siempre se preocupen por que el cliente este bien atendido me isieron sentir parte del equipo.
best communication sus companeros de tranajo siempre se preocupen por que el cliente este bien atendido me isieron sentir parte del equipo.
More
by J.tolentino98@yahoo.com
Sep 02, 2025 -
M'Lady Nissan responded
Dear J. Tolentino,
Thank you so much for your wonderful review! We're thrilled to hear that Hugo Duran’s professionalism and excellent communication made such a strong impression on you. It's also heartwarming to know that our team made you feel like part of the family—your comfort and satisfaction mean everything to us.
We truly appreciate your recommendation and are grateful you chose M'Lady Nissan for your vehicle purchase. If there's anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Thanks for your great service Hugo Duran.
I'm so impressed with the team at M'Lady Nissan, your dedication to customer satisfaction is truly commendable and it's clear in the way you treat lo
I'm so impressed with the team at M'Lady Nissan, your dedication to customer satisfaction is truly commendable and it's clear in the way you treat loyal customers.
More
by Magdalena
Aug 30, 2025 -
M'Lady Nissan responded
Dear Magdalena,
Thank you so much for your kind words and for recognizing Hugo Duran and our team! We’re thrilled to hear you felt the dedication we have toward customer satisfaction—it truly means the world to us. Your loyalty and trust are greatly appreciated!
If there’s ever anything more we can do for you, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
I have purchased 2 cars from Hugo and he has always been
such a pleasure to work with. He truly cares about his customers. He and is always available for questions. If you are in the market for a new car, I
such a pleasure to work with. He truly cares about his customers. He and is always available for questions. If you are in the market for a new car, I highly recommend you ask for Hugo!
More
by Ashley
Aug 30, 2025 -
M'Lady Nissan responded
Dear Ashley,
Thank you so much for your continued trust and for the kind words about working with Hugo! We’re thrilled to hear that he’s made both of your car-buying experiences so positive. His dedication to his customers truly sets him apart, and your recommendation means a lot to us.
We’re always here if you need anything—thank you again for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Excellent service, they explain things in a friendly and
simple way. It is definitely an excellent place to buy a car.
simple way. It is definitely an excellent place to buy a car.
More
by Jesús
Aug 18, 2025 -
M'Lady Nissan responded
Dear Jesús,
Thank you for your kind words and for taking the time to share your experience! We're so glad to hear that Hugo Duran provided excellent service and made the car-buying process clear and friendly for you.
Your recommendation means a lot to us, and we’re honored that you chose M'Lady Nissan for your purchase. If there's anything you need, we're always here to help!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Hugo es una Excelente persona y un muy buen servicio
buena atención a los clientes.
buena atención a los clientes.
More
by gerardomgarcia97
Aug 18, 2025 -
M'Lady Nissan responded
Estimado Gerardo,
¡Muchas gracias por compartir su experiencia! Nos alegra saber que Hugo Duran le brindó un excelente servicio y atención. En M'Lady Nissan, nos enorgullece contar con personas como Hugo que se dedican a brindar una experiencia excepcional a cada cliente.
Agradecemos su recomendación y estamos aquí para ayudarle siempre que lo necesite. ¡Gracias por elegirnos!
Atentamente,
Kamil Zlahoda
Gerente de Ventas
M'Lady Nissan
www.mlady.com