Hugo Duran | Page 5

M'Lady Nissan responded

Dear J. Tolentino, Thank you so much for your wonderful review! We're thrilled to hear that Hugo Duran’s professionalism and excellent communication made such a strong impression on you. It's also heartwarming to know that our team made you feel like part of the family—your comfort and satisfaction mean everything to us. We truly appreciate your recommendation and are grateful you chose M'Lady Nissan for your vehicle purchase. If there's anything else we can assist you with, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Magdalena, Thank you so much for your kind words and for recognizing Hugo Duran and our team! We’re thrilled to hear you felt the dedication we have toward customer satisfaction—it truly means the world to us. Your loyalty and trust are greatly appreciated! If there’s ever anything more we can do for you, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Ashley, Thank you so much for your continued trust and for the kind words about working with Hugo! We’re thrilled to hear that he’s made both of your car-buying experiences so positive. His dedication to his customers truly sets him apart, and your recommendation means a lot to us. We’re always here if you need anything—thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Jesús, Thank you for your kind words and for taking the time to share your experience! We're so glad to hear that Hugo Duran provided excellent service and made the car-buying process clear and friendly for you. Your recommendation means a lot to us, and we’re honored that you chose M'Lady Nissan for your purchase. If there's anything you need, we're always here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Estimado Gerardo, ¡Muchas gracias por compartir su experiencia! Nos alegra saber que Hugo Duran le brindó un excelente servicio y atención. En M'Lady Nissan, nos enorgullece contar con personas como Hugo que se dedican a brindar una experiencia excepcional a cada cliente. Agradecemos su recomendación y estamos aquí para ayudarle siempre que lo necesite. ¡Gracias por elegirnos! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Nadia, Thank you so much for your heartfelt and enthusiastic review! We’re honored that you made the trip from Wauconda to visit the #1 dealer in the Midwest—M'Lady Nissan. It’s wonderful to hear that Hugo Duran provided such attentive and knowledgeable service, helping make the entire process smooth and stress-free. He truly is a gem on our team! And a big thank you as well for recognizing Ryan in our service department—your kind words about his friendly and expert support mean a lot to us. We're so grateful for your recommendation and thrilled you had a top-notch experience. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Nadia, Thank you so much for taking the time to share your fantastic experience at M'Lady Nissan! We’re thrilled to hear that Hugo Duran made your car-buying journey from Wauconda smooth and enjoyable. His dedication to truly listening and guiding customers through the process is something we’re very proud of! And we couldn’t agree more about Ryan—he’s a key part of what makes our service department so strong. We’re glad he could provide you with the insight and care you needed. Thank you for your high praise and recommendation. We’re grateful to have earned your trust and look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Angel, Thank you for sharing your positive experience at M'Lady Nissan! We’re delighted to hear that Hugo Duran did such an amazing job and was so helpful during your visit. Your recommendation means so much to us, and we’ll be sure to share your kind words with Hugo. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Roselyn, Thank you for your feedback! We're glad to hear that you found our team to be very friendly and dedicated to helping you find what you're looking for at M'Lady Nissan. Ensuring customer satisfaction is our top priority, and we're committed to providing a positive experience for every visitor. Your comments will be shared with our team as encouragement to continue their efforts in assisting our customers effectively. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Denise, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Hugo and Ryan provided you with excellent service and listened to your budgetary needs every step of the way. It's fantastic to know that Hugo came highly recommended by your daughter, and we're thrilled to have exceeded your expectations. At M’Lady Nissan, providing exceptional customer service is our top priority, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan