Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran | Page 3

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
110 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

110 Reviews

Write a Review

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

110 Reviews of Hugo Duran

December 13, 2025

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Employee Rating

Hugo Duran was very helpful in finding what I need for a very affoedable price. Would 100% recommend. More

by hernandezlucia15
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 15, 2025

M'Lady Nissan responded

Dear Lucia, Thank you for the kind review! We’re so glad to hear that Hugo Duran was helpful in finding exactly what you needed at an affordable price. Your 100% recommendation means a lot to us! If there’s anything more we can assist with, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 05, 2025

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I recently purchased a 2025 Nissan Kicks from Nissan M'Lady's, and the entire experience was quick and smooth. My salesperson, Hugo, was the best—he was incredibly patient with all my questions and was More

by Ana
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 08, 2025

M'Lady Nissan responded

Big thanks to Ana for the great review, and congratulations on the new 2025 Nissan Kicks! We're thrilled to hear that Hugo was able to provide a smooth and pressure-free experience while taking his time answering all your questions with patience and care. That's exactly the kind of service we strive for! Your high recommendation means a lot to us. Thank you for choosing Hugo and the team at M'Lady Nissan! – Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 25, 2025

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Muy buen servicio e comprado varios carros vivo en wheeling y simpre acudo con ellos por qué resuelven mis dudas y me ayudan a escoger lo mejor para mi y mi familia simpre te atienden muy amables More

by Negro281310
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 28, 2025

M'Lady Nissan responded

¡Muchísimas gracias por tu lealtad y por compartir tu experiencia con nosotros! Nos alegra saber que, viviendo en Wheeling, sigues confiando en M’Lady Nissan y en Hugo para ayudarte a elegir lo mejor para ti y tu familia. Es un honor saber que hemos podido resolver tus dudas y ofrecerte un servicio amable cada vez que nos visitas. Siempre estaremos aquí para ayudarte cuando lo necesites. ¡Gracias por ser parte de la familia M’Lady! Con aprecio, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

November 24, 2025

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Muy buen servicio todo el personal amable todo claro y confiable lo recomiendo 100% gracias More

by eramos0624.er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2025

M'Lady Nissan responded

Querido/a eramos0624.er, ¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que recibiste un servicio claro, confiable y amable por parte de todo nuestro equipo. Hugo estará encantado de saber que hizo una diferencia positiva en tu experiencia. Agradecemos tu recomendación al 100% y esperamos seguir atendiéndote a ti y a tu familia en el futuro. Con aprecio, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

November 13, 2025

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Hugo is a really good person we have gotten 4 cars already with him. I recommend! More

by Angélica Luna
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan

Nov 15, 2025

M'Lady Nissan responded

Dear Angélica, Thank you for your continued loyalty and for taking the time to share your experience! We’re thrilled to hear that Hugo has helped you with four vehicles—that’s incredible. Your trust and recommendation mean so much to us. We look forward to continuing to serve you and your family in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 31, 2025

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Hugo was very helpful with me today he brought me back into a great vehicle! More

by johnnyferrante98
Sales Price Transparency
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Recommend Dealer
Yes
Nov 01, 2025

M'Lady Nissan responded

Dear Johnny, Thank you for the great feedback! We're so glad to hear that Hugo was helpful and got you back into a great vehicle. It’s always our goal to make sure our customers leave happy and confident in their purchase. If you need anything down the road, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 25, 2025

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Hugo was excellent! He was honest, patient, and made the buying process for my Pathfinder 2025 smooth and stress-free. He answered all my questions, didn't use high-pres More

by Angela gibalay
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Recommend Dealer
Yes
Oct 27, 2025

M'Lady Nissan responded

Dear Angela, Thank you for your wonderful review and congratulations on your new 2025 Pathfinder! We’re so glad to hear that Hugo Duran made the experience smooth, stress-free, and pressure-free. His honesty, patience, and dedication to your needs truly reflect the service we strive for at M’Lady Nissan. We appreciate your high recommendation and are here for anything you need in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

October 24, 2025

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Good service, is mi second experience in Nissan. Hugo is an excellent person making deals. More

by Francis
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Recommend Dealer
Yes
Oct 27, 2025

M'Lady Nissan responded

Dear Francis, Thank you for your kind words and for returning to M’Lady Nissan for a second time! We’re thrilled to hear that Hugo Duran provided excellent service and made the deal process a great experience for you once again. Your continued trust means a lot to us. If there’s anything you need, we’re always here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

October 20, 2025

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Employee Rating

Hugo was great! Very friendly and knowledgeable. It was a stress free car buying experience. I highly recommend him to anyone looking to purchase a car. More

by T
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

M'Lady Nissan responded

Dear T, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran made your car-buying experience stress-free, friendly, and informative. Your recommendation means a lot to us, and we’re so glad Hugo was able to assist you in finding the perfect vehicle. If you need anything in the future, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 20, 2025

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Employee Rating

Easy, no pressure, no hassle car purchase. Very helpful throughout the whole process. Highly recommend! More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

M'Lady Nissan responded

Dear Ashley, Thank you for sharing your positive experience at M'Lady Nissan! We're so glad to hear that your car purchase was easy, hassle-free, and pressure-free. It’s great to know that Hugo Duran was helpful throughout the entire process. Your recommendation truly means a lot to us! If there’s anything else you need, we’re always here to help. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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