Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran | Page 7

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
115 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

115 Reviews

Write a Review

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

115 Reviews of Hugo Duran

August 15, 2023

Dealership Rating
Employee Rating

Everyone is very polite and nice. Brandon Mason is very helpful and attentive every time I go in for my oil change. More

by stefanyalvarez636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Halabrin, Ryan Marciciak , Brandon Mason

Aug 15, 2023

M'Lady Nissan responded

Thanks for your kind words! We're thrilled to hear that you've had positive interactions with our team, and particularly with Brandon Mason. It's great to know that he's been helpful and attentive during your oil change visits. If you ever need anything else or have more feedback to share, feel free to reach out. We're here to make your experiences with us exceptional.

March 29, 2023

Dealership Rating
Employee Rating

They have great communication and were able to give me an affordable price and timeline. More

by Blanca C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2023

Blanca C. responded

Hugo is a great salesman. He always has a great attitude and helps with anything I need.

December 01, 2022

Dealership Rating
Employee Rating

They have great service very friendly and they explain me everything in decision of my car especially Hugo Duran recomend Mlady Nissan More

by Funteas28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Strohmaier , Randy Delrosario

Mar 14, 2023

M'Lady Nissan responded

Thank you for your positive review , Hugo, Brett and Randy are thankful.

December 01, 2022

Dealership Rating
Employee Rating

Excelente service form Hugo Duran have a great deal in my car purchase service recommend to ask for hem. More

by a1classglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Delrosario

November 10, 2022

Dealership Rating
Employee Rating

Have been with MLady Nissan for 10 years. Wouldn't go anywhere else. Brandon at the service department is my go to guy. Always professional and attentative to my car needs all the time. More

by Rosiog6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Visconti, Eddie Colville, Peter Halabrin , Brandon Mason

Mar 18, 2023

M'Lady Nissan responded

Thank you for the loyalty you have with M'Lady Nissan

November 05, 2022

Dealership Rating
Employee Rating

I leased a couple cars before I decided to purchase one and I aways got excellent service. Always looking to make sure the customers is satisfied and get what they are looking for. I always recommend M’Lad More

by Nallely.coria
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 17, 2022

Dealership Rating
Employee Rating

I have a very good expert at M’Lady. They have very good customer service and go beyond to accommodate your budget and preferences. More

by Verinha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Halabrin , Abe Alyassir

Mar 14, 2023

M'Lady Nissan responded

Thank you for the 5 Star review

September 10, 2022

Dealership Rating
Employee Rating

Scammers. Bait and switch. They don’t honor their written quotes for new cars. Run away!! More

by Unhappy.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Colville

Mar 14, 2023

M'Lady Nissan responded

My name is Brett and I'd be more then happy to go over your review. You can reach me at 779-220-9320

June 29, 2022

Dealership Rating
Employee Rating

Great dealership! Friendly staff and no hassle! In and out in no time! I would definitely recommend to my family and friends! More

by reneperez285
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 25, 2022

Dealership Rating
Employee Rating

Great customer service and always put atención we everything that I asking we the good deals More

by Fernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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