Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran | Page 6

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
110 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

110 Reviews

Write a Review

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

110 Reviews of Hugo Duran

January 10, 2024

Dealership Rating
Employee Rating

Cayden is an amazing salesman who can charm anyone with his persuasive skills. He's got a knack for understanding people's needs and finding the perfect solution for them. Plus, his enthusiasm and genuine More

by Castilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

M'Lady Nissan responded

Dear Castilla, Thank you for sharing your feedback about Cayden. We're thrilled to hear that he has made a positive impression on you with his persuasive skills, understanding of people's needs, and enthusiasm for what he does. Cayden's dedication to helping customers find the perfect solution and providing exceptional service is commendable. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we appreciate your kind words about Cayden. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 26, 2023

Dealership Rating
Employee Rating

They explained all the available options to me. I felt treated with great attention and courtesy. The entire process was clear and fast. I feel satisfied with the result. More

by JJO326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Tommy Majka

Dec 28, 2023

M'Lady Nissan responded

Thank you for sharing your experience with us. We're delighted to hear that our team explained all the available options to you and treated you with great attention and courtesy. Providing a clear and efficient process for our customers is a top priority, and we're pleased to know that you felt satisfied with the result. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we're here to serve you whenever you need us. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 19, 2023

Dealership Rating
Employee Rating

Always an awesome experience when going to mlady. Hugo is very helpful and makes the process simple. He also is always very friendly and goes above and beyond More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

M'Lady Nissan responded

Dear Jaymeza63, Thank you for sharing your recent experience with us. We're delighted to hear that you consistently have an awesome experience when visiting M'Lady Nissan. Hugo is a valuable member of our team, and we're pleased to know that he has been so helpful and friendly, making the process simple for you. Going above and beyond is what we aim for, and it's great to hear that Hugo embodies that commitment to customer service. Your feedback means a lot to us, and we appreciate your continued trust in M'Lady Nissan. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

November 10, 2023

Dealership Rating
Employee Rating

This is my third car purchase at M'Lady Nissan. The Sales Team is friendly and eager to help, thanks Hugo. Randy, worked to get me the best financing deals. And, the Sevice Department is great abou More

by MyraM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

M'Lady Nissan responded

Hi MyraM, Thank you for being a loyal customer! We're thrilled to hear about your positive experiences with our sales team, especially Hugo, and Randy for securing excellent financing deals. Additionally, we're delighted that Scott and our service team provided you with prompt and friendly service. Your continued trust in us means a lot. We're here whenever you need assistance or have any questions. Thanks again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

August 15, 2023

Dealership Rating
Employee Rating

I recently purchased a Murano from the dealer and Hugo was very helpful in making that decision. More

by Rick
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Aug 15, 2023

M'Lady Nissan responded

🌟 Thank you for sharing your experience, Rick! 🌟 We're thrilled to hear about your recent Murano purchase from our dealership and how Hugo played a pivotal role in helping you make that decision. It's great to know that Hugo provided you with valuable assistance throughout your journey. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We're here to ensure your satisfaction and provide top-notch service even beyond your purchase. Enjoy your new Murano adventure! 🚙🌟

August 15, 2023

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Employee Rating

Everyone is very polite and nice. Brandon Mason is very helpful and attentive every time I go in for my oil change. More

by stefanyalvarez636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Halabrin, Ryan Marciciak , Brandon Mason

Aug 15, 2023

M'Lady Nissan responded

Thanks for your kind words! We're thrilled to hear that you've had positive interactions with our team, and particularly with Brandon Mason. It's great to know that he's been helpful and attentive during your oil change visits. If you ever need anything else or have more feedback to share, feel free to reach out. We're here to make your experiences with us exceptional.

March 29, 2023

Dealership Rating
Employee Rating

They have great communication and were able to give me an affordable price and timeline. More

by Blanca C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2023

Blanca C. responded

Hugo is a great salesman. He always has a great attitude and helps with anything I need.

December 01, 2022

Dealership Rating
Employee Rating

They have great service very friendly and they explain me everything in decision of my car especially Hugo Duran recomend Mlady Nissan More

by Funteas28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Strohmaier , Randy Delrosario

Mar 14, 2023

M'Lady Nissan responded

Thank you for your positive review , Hugo, Brett and Randy are thankful.

December 01, 2022

Dealership Rating
Employee Rating

Excelente service form Hugo Duran have a great deal in my car purchase service recommend to ask for hem. More

by a1classglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Delrosario

November 10, 2022

Dealership Rating
Employee Rating

Have been with MLady Nissan for 10 years. Wouldn't go anywhere else. Brandon at the service department is my go to guy. Always professional and attentative to my car needs all the time. More

by Rosiog6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Visconti, Eddie Colville, Peter Halabrin , Brandon Mason

Mar 18, 2023

M'Lady Nissan responded

Thank you for the loyalty you have with M'Lady Nissan

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