Hugo Duran | Page 6

M'Lady Nissan responded

Thank you for sharing your experience with us. We're thrilled to hear that Hugo provided you and your husband with excellent service and guidance throughout the car buying process. At M’Lady Nissan, we believe in ensuring that our customers feel comfortable and informed every step of the way. We're delighted that Hugo's patience and dedication resulted in a smooth and stress-free experience for you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Hugo. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

¡Gracias por tu reseña, Luis Manuel! Nos alegra saber que recibiste un excelente servicio y atención en M'Lady Nissan, especialmente por parte de Hugo Duran y Kamil Zlahoda. Estamos comprometidos a brindar a nuestros clientes las mejores opciones para sus automóviles y nos complace saber que pudimos cumplir con tus expectativas. Si necesitas ayuda adicional o tienes más comentarios, no dudes en contactarnos. ¡Apreciamos tu negocio! Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Dear spectrexx702, Thank you for choosing M'lady Nissan for your recent vehicle purchase, and for taking the time to share your experience! We're thrilled to hear that you had a positive interaction with our team, particularly with Hugo Duran. Providing great service, fair prices, and a welcoming atmosphere are among our top priorities, and it's fantastic to know that we met your expectations. We truly value your trust and look forward to serving you again in the future. If you ever need anything or have any questions, don't hesitate to reach out. We're here to ensure your continued satisfaction with your vehicle and our dealership. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Estimado Ramos Villanueva, ¡Gracias por compartir tu experiencia con nosotros en DealerRater! Nos alegra saber que recibiste una excelente atención y servicio, especialmente por parte de Hugo Durán. En M’Lady Nissan, nos esforzamos por brindar la mejor experiencia posible a nuestros clientes, y tus amables palabras son muy apreciadas. Agradecemos mucho tu recomendación y tu confianza en nosotros para tu próxima compra de automóvil. Si necesitas cualquier cosa en el futuro o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en todo lo que necesites. Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hello Kdawg, Thank you for your continued trust and loyalty! We're delighted to have served you for the purchase of your third vehicle at M'lady, and we appreciate your kind words about our team, service, and pricing. We're committed to providing you with excellent experiences every time you visit us, and we look forward to many more opportunities to assist you in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Dear Castilla, Thank you for sharing your feedback about Cayden. We're thrilled to hear that he has made a positive impression on you with his persuasive skills, understanding of people's needs, and enthusiasm for what he does. Cayden's dedication to helping customers find the perfect solution and providing exceptional service is commendable. If you ever have more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we appreciate your kind words about Cayden. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience with us. We're delighted to hear that our team explained all the available options to you and treated you with great attention and courtesy. Providing a clear and efficient process for our customers is a top priority, and we're pleased to know that you felt satisfied with the result. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we're here to serve you whenever you need us. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Jaymeza63, Thank you for sharing your recent experience with us. We're delighted to hear that you consistently have an awesome experience when visiting M'Lady Nissan. Hugo is a valuable member of our team, and we're pleased to know that he has been so helpful and friendly, making the process simple for you. Going above and beyond is what we aim for, and it's great to hear that Hugo embodies that commitment to customer service. Your feedback means a lot to us, and we appreciate your continued trust in M'Lady Nissan. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Hi MyraM, Thank you for being a loyal customer! We're thrilled to hear about your positive experiences with our sales team, especially Hugo, and Randy for securing excellent financing deals. Additionally, we're delighted that Scott and our service team provided you with prompt and friendly service. Your continued trust in us means a lot. We're here whenever you need assistance or have any questions. Thanks again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

🌟 Thank you for sharing your experience, Rick! 🌟 We're thrilled to hear about your recent Murano purchase from our dealership and how Hugo played a pivotal role in helping you make that decision. It's great to know that Hugo provided you with valuable assistance throughout your journey. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We're here to ensure your satisfaction and provide top-notch service even beyond your purchase. Enjoy your new Murano adventure! 🚙🌟