Hugo Gonzalez | Page 4

I met with Hugo Gonzalez yesterday, and I was very impressed. He was courteous, he treated me with respect, and he listened to my questions and had the answers to all that I asked. I was genuinely imp impressed. He was courteous, he treated me with respect, and he listened to my questions and had the answers to all that I asked. I was genuinely impressed with his knowledge and willingness to assist me in finding a car that I would love to drive. More

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Very good seller explains everything in detail, a lot of patience excellent treatment you feel at home. I recommend it at all times.Thanks for all your attention patience excellent treatment you feel at home. I recommend it at all times.Thanks for all your attention More

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He was very helpful and patient while I was deciding which vehicle to choose from. He helped us get a lower price and was just all around an easy person to work with. I would recommend using him! which vehicle to choose from. He helped us get a lower price and was just all around an easy person to work with. I would recommend using him! More

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Purchased a certified pre owned 2018 Honda civic from Hugo. Very friendly and helpful throughout the process. Looks out for the customer and will take care of you and your car. Hugo. Very friendly and helpful throughout the process. Looks out for the customer and will take care of you and your car. More

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Hugo Gonzalez sold us our brand new Honda Accord. We love the car and we love Hugo. He was very easy to talk to, very knowledgeable and very professional. No pressure from him at all. We would recomme love the car and we love Hugo. He was very easy to talk to, very knowledgeable and very professional. No pressure from him at all. We would recommend him to anyone. More

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Hugo Gonzalez did a great job getting me into a used car. Process was simple and quick. There is a 25 word minimum, so here. Process was simple and quick. There is a 25 word minimum, so here. More

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Great Car buying experience Our sales associate, Hugo Gonzalez, showed us all the pre-owned, certified vehicles we were interested in and patiently explained the attributes of ea Our sales associate, Hugo Gonzalez, showed us all the pre-owned, certified vehicles we were interested in and patiently explained the attributes of each one. Upon finally selecting the vehicle we were interested in, we discovered an apparent pillar leak making portions of the interior roof wet. Hugo then asked if we'd be interested in looking at a new model of the same vehicle. It turned out to be an excellent choice for us. We slept on the decision and came back the next day to drive a new vehicle that had the options we were looking for and closed the deal. Hugo walked us through the entire car buying process and advocated for both a great deal on our trade and the purchase price of our new vehicle. My wife and I felt we got more than a fair deal from Crown; I haven't been able to say that in the past with previous car purchases. We will recommend both Crown Honda and Hugo Gonzalez to anyone we meet that is looking for a new or used vehicle. More

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Customer and car service I have always had great service with Crown Honda for the last 29 years. I have purchased 4 Honda Accords over these years. The service of my Accords h I have always had great service with Crown Honda for the last 29 years. I have purchased 4 Honda Accords over these years. The service of my Accords have been exclusively with Crown Honda since year 2002. I trust the vehicle, Crown Honda, and their excellent team of customer service - Diamara, Randy, Michelle, and Brooks. More

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Muchas gracias Hugo por su trato y buena gestión de venta , estamos muy contentas con la venta de nuestro Tiguan 💯 agradecidas 👍🏼. De seguro lo recomendaremos a nuestros amigos y familiares , estamos muy contentas con la venta de nuestro Tiguan 💯 agradecidas 👍🏼. De seguro lo recomendaremos a nuestros amigos y familiares More

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Very Bad Experience My family and I have been a customer of Crown for 25+ years. That being said, my most recent experience has been anything but pleasant! We sat down an My family and I have been a customer of Crown for 25+ years. That being said, my most recent experience has been anything but pleasant! We sat down and negotiated for several hours on 2 different vehicles. A Honda Odyssey EX and a Pilot Elite. We decided to go home and sleep on it in an effort to decide which vehicle we wanted more. We decided to go with the Pilot. We headed back down to the dealership on Sunday afternoon to complete the deal. This is where things start to get messy! As we were starting the process of signing the the papers on the Pilot, a sales manager took me into a closed door office. He proceeded to tell me that they could not honor the deal that they had given to me IN WRITING because the sales manager from the previous day (Justin) had screwed something up with the numbers. I was told that we could still take the vehicle home with us and that he would speak with the GM the next day about finding a way to make the deal work. I was told that he couldn't guarantee that the deal would go through, but also that he hadn't never seen the GM not make a deal happen. So, our fingers were crossed. The next day, I receive a call from the original Sales Manager (Justin). He informed me that there was just no way that we could get the vehicle for the price that they had quoted us. He seemed genuinely apologetic, but nevertheless, we were unable to obtain the vehicle for the price that we had been promised. We ended up getting an Odyssey for a good deal, but this whole situation left a VERY bad taste in our mouth with Crown. My family and I have leased/purchased a new car every few years from Crown since the mid 90's. Very disappointed that customer loyalty has such little value to them. For what it's worth, the salesman (Hugo Gonzalez) was fantastic. The poor guy was just stuck in the middle. More

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