Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
697 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

697 Reviews

Write a Review

697 Reviews of Hugo Monterroso

February 19, 2026

Dealership Rating
Employee Rating

Excellent service, smooth and easy. I can recommend 100% to my friends and family. Now I become a Kendall Family More

by rodneygallego34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2026

Dealership Rating
Employee Rating

La atención es muy buena y te atienden puntualmente a la hora de tu sita y la atención es rápida More

by dasielsosa82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2026

Dealership Rating
Employee Rating

My experience with this dealership is getting bad really bad really quick this the third time this dealership mess me over not going back after this round that's it for me More

by LAWRENCE8911B
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

February 15, 2026

Dealership Rating
Employee Rating

Same more than as last time slow service my car been in the same place since I dropped it off almost a month ago it's sad the last time yall had my vehicle yall said the transmission was exchanged but yet More

by LAWRENCE8911B
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

February 12, 2026

Dealership Rating
Employee Rating

Hugo was very professional. He is patient and genuine. Customer service always goes above and beyond. More

by MAGGIEV79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Nothing changed, stay away from this place. I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ More

by MUNSON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paula Bean

February 08, 2026

Dealership Rating
Employee Rating

Everyone was really helpful and professional. You can feel that good vibes they are trying to help you makes you feel safe and comfortable. Makes the whole experience pleasant., Hugo amazing cost More

by YCAPOTE1
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 04, 2026

Dealership Rating
Employee Rating

Came in for oil change and thermostat placement. There was no communication or text like usual, had to ask around if the car was ready. More

by RNDYLS
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 03, 2026

Dealership Rating
Employee Rating

Helpful. Efficient. Always available to help. Made process seamless Hugo was a great representative Thank you More

by Jessness12
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

February 02, 2026

Dealership Rating
Employee Rating

Not very transparent. 5 hours to get you into a finance office and then everything is a secret. I've been in an automobile business for over 20 years and they were wishy w More

by MALVAREZ007
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

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