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ISA Romero
67 Reviews
I’ve been in the car business since 2012 and haven’t looked back. For the past nine years and counting, I’ve been proud to be part of the D’Arcy Hyundai family. Our main goal is simple: to ensure you’re taken care of every step of the way—starting from the comfort of your home and continuing through your journey with us. My role is to provide you with all the information you need to make your car shopping experience as seamless, smooth, and efficient as possible. I also work closely with our General Manager and Sales Managers to address any concerns and go the extra mile to meet your expectations. Plus, I collaborate hand-in-hand with our service department to make sure you’re taken care of long after your purchase. Let me know how I can assist you—I’m here to help! I look forward to hearing from you soon!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
14 yrs
Languages Spoken
English
Spanish
67 Reviews
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67 Reviews of ISA Romero
June 08, 2020
At Darcy's their customer service is impeccable. From the time we came in till after we bought our car we were treated like family. Our salesman Mr. Gomez help us with any questions we had and also quest the time we came in till after we bought our car we were treated like family. Our salesman Mr. Gomez help us with any questions we had and also questions my husband and I didn't even think of. He went that extra mile and we thank him for that. All of Darcy's employees are incredible. Thanks guys keep up the great work. More
by gls6
Other Employees Tagged: John Wagner, Phil Gomez, Dominick Skirp , Mike Campobasso, Francisco Medina
June 07, 2020
Amazing from start to finish! Courteous & friendly staff; both over the phone and in-person. Isa Romero, John Flynn and Mike made car buying and negotiating easy and stress free! Plus, they have the best pri both over the phone and in-person. Isa Romero, John Flynn and Mike made car buying and negotiating easy and stress free! Plus, they have the best prices around. They take the extra step in ensuring that you understand the numbers and ensure that you are getting everything you are looking for! More
by courtney
Verified CustomerOther Employees Tagged: Mike Campobasso, John Flynn, Zach Segreti
June 06, 2020
Great experience for remote buyer Conducted the entire transaction from 300 miles away. All went smoothly and when I showed up to pick up the vehicle I was in and out quickly and effic Conducted the entire transaction from 300 miles away. All went smoothly and when I showed up to pick up the vehicle I was in and out quickly and efficiently. Great working with Isa, John and Francisco. More
by NAM
Other Employees Tagged: John Flynn, Francisco Medina
May 22, 2020
I can’t even begin to describe how happy I am and how awesome my experience was. From my first connection with Isa to my excellent interaction with Mike B and closing the deal with Zach!! Thank you for m awesome my experience was. From my first connection with Isa to my excellent interaction with Mike B and closing the deal with Zach!! Thank you for making this a wonderful easy purchase. I definitely will be singing your praises out loud to family and friends!! Thank you 🙏🏼 More
by FANCUB23
Other Employees Tagged: Mike Budzinski , Zach Segreti, The gentleman who prepared my car!
May 14, 2020
Efficient , Courteous , Outstanding During these difficult times the team at D'arcy Hyundai of Joliet were outstanding during my vehicle purchase. Everyone that assisted me with my used During these difficult times the team at D'arcy Hyundai of Joliet were outstanding during my vehicle purchase. Everyone that assisted me with my used car purchase were courteous , professional, informative, and just pleasant to work with. I have purchased at least 6 -8 cars from D'arcy Hyundai in Joliet and will always give them my first look for a vehicle purchase in the future. More
by Tom
Other Employees Tagged: Jimmy Kociuba, Jorge Marroquin , Scott Fitzgibbon, Francisco Medina
May 13, 2020
Excellent experience working with online team and the transition to the sales rep inside for our new Palisade. Stole us from a different dealership that we had previously purchased multiple Hyundais fro transition to the sales rep inside for our new Palisade. Stole us from a different dealership that we had previously purchased multiple Hyundais from. More
by KHROMER
Other Employees Tagged: Jimmy Kociuba , Francisco Medina
May 03, 2020
Comfortable, no hassle environment: responsive to questions Called this dealership regarding another vehicle I saw on the internet which was already sold. However, Isa came back with another vehicle with less Called this dealership regarding another vehicle I saw on the internet which was already sold. However, Isa came back with another vehicle with less miles on it! The price (including tax and fees) was negotiated over the phone! When I arrived, Isa greeted me at the door, and directed me to Mike. Between Mike and Zach, the process of owning my Hyundai Kona was flawless, and, at the same price that was negotiated (no hidden fees)! The car was cleaned and checked and ready to go! I definitely will recommend this dealership to friends and family! More
by P.C.
Other Employees Tagged: Mike Budzinski , Zach Segreti
May 02, 2020
Good deal. Very happy. Took the time to show me the features of the car. Finance was fast and easy. I also felt comfortable buying the car during lockdown. I appreciated the safety they showed. features of the car. Finance was fast and easy. I also felt comfortable buying the car during lockdown. I appreciated the safety they showed. More
by fieldingfamily5
Other Employees Tagged: Phil Gomez , Mike Campobasso, Zach Segreti, Matthew Sonneman
May 01, 2020
Great Buying Experience!!! I have never had such an easy, no-pressure car buying experience in my LIFE!!! I made a phone call and explained what I want in a vehicle and buying e I have never had such an easy, no-pressure car buying experience in my LIFE!!! I made a phone call and explained what I want in a vehicle and buying experience, the team said no problem. No pressure, no hype, no shell-games, just a very easy and transparent deal. I will go back again. Very friendly folks too! More
by matt_regnier_137
Other Employees Tagged: Jorge Marroquin , Scott Fitzgibbon, Zach Segreti
April 24, 2020
No pressure, friendly. Armchair negotiating via texts. Fair price. Had the exact vehicle I wanted. Was in/out in 90 minutes. No dealer sticker applied👍👍👍 Fair price. Had the exact vehicle I wanted. Was in/out in 90 minutes. No dealer sticker applied👍👍👍 More
by TCKRONING
Other Employees Tagged: Jimmy Kociuba , Scott from Bluestone Bay??
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