ISA Romero
ISA Romero at D'Arcy Hyundai

ISA Romero | Page 6

Public Relations Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
4.9
67 Reviews

I’ve been in the car business since 2012 and haven’t looked back. For the past nine years and counting, I’ve been proud to be part of the D’Arcy Hyundai family. Our main goal is simple: to ensure you’re taken care of every step of the way—starting from the comfort of your home and continuing through your journey with us. My role is to provide you with all the information you need to make your car shopping experience as seamless, smooth, and efficient as possible. I also work closely with our General Manager and Sales Managers to address any concerns and go the extra mile to meet your expectations. Plus, I collaborate hand-in-hand with our service department to make sure you’re taken care of long after your purchase. Let me know how I can assist you—I’m here to help! I look forward to hearing from you soon!

Dealership Experience

10 yrs, 9 mos

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

4.9

67 Reviews

Write a Review

67 Reviews of ISA Romero

December 08, 2019

Dealership Rating
Employee Rating

Awesome customer, awesome experience! The team at D'Arcy Hyundai is great. Hyundai has a great program and has great cars. Thanks for making my car purchase an awesome experience! More

by ETRINAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kociuba, John Miniuk , Marisa Campobasso, Francisco Medina

Dec 09, 2019

D'Arcy Hyundai responded

Ms. Etrina, thank you so much for allowing us the pleasure of working with you and earning your business. We are glad you drove off in something you loved! We are always happy to help you and know we will always do our best to take care of you! If you need anything, whether it'd be for sales or service; give us a call. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 30, 2019

Dealership Rating
Employee Rating

Excelente atencion al cliente Excelente atencion al cliente, amables y dispuestos a ayudar en todo lo possible, te hacen sentir como en casa. Noel hace un buen trabajo, 100% lo re More

by Ajnunez9205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso, Noel Medina

Dec 02, 2019

D'Arcy Hyundai responded

Señorita Nunez, Muchas gracias por haber venido a nuestro concesionario de autos. Le agradecemos la oportunidad de trabajar con usted. Nos da gusto saber que disfrutó su visita con nuestro compañero Noel y nuestro equipo de ventas. Tratamos de que usted se sienta en familia ya que es exactamente lo que usted se convierte para nosotros. Gracias por su compra, por su confianza. Esperamos poder trabajar con usted nuevamente en el futuro. Isa Romero-Gerente de Relaciones Públicas D'Arcy Hyundai (815) 725-5200

November 24, 2019

Dealership Rating
Employee Rating

Pleasant and efficient Came in thinking small, like a Tucson . Left with a very nice Santa Fe. and don't regret it. Phil Gomez was outstanding. Not pushy, answered all ou More

by Joe-sullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Gomez , Marisa Campobasso, Francisco Medina

Dec 09, 2019

D'Arcy Hyundai responded

Congratulations Mr.Sullivan on your new Santa Fe! We are happy to hear you are enjoying it and we appreciate your time, feedback and business. We look forward to servicing your vehicle and working with you on a new vehicle purchase in 15 years. If you need anything sooner, let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

November 15, 2019

Dealership Rating
Employee Rating

Best new car experience ever!! D’Arcy and their salesman Phil Gomez provided me with the best dealership experience I’ve ever had. Not only did I have to haggle over the price of my More

by SKRABBE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Gomez , Zach Segreti

Nov 16, 2019

D'Arcy Hyundai responded

Steve! Thank you so much for allowing us to work with you. We truly are happy you enjoyed your vehicle shopping experience as our goal is to ensure you enjoy it all while finding the ideal vehicle for you. Phil, Zach and myself are always happy to help in making your shopping experience as seamless as possible. Thank you for business and your feedback. If you may need anything else, please let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

August 19, 2019

Dealership Rating
Employee Rating

Excellent job This is the best dealership in Joliet il. They took excellent care in us,also made sure we were well taken care of. Awesome job, and Kudos to the who More

by Paul Cleghorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Marroquin , Mike Campobasso

May 12, 2019

Dealership Rating
Employee Rating

Great experience Top service from all staff. Everyone should buy Hyundai for Darcy. People are great service above any Hyundai dealership i have a encountered. Buy and More

by JOHNHOSEY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wagner , Francisco Medina

May 13, 2019

D'Arcy Hyundai responded

Thank you so much for your kind words and for taking the time to share your D'Arcy Difference with our online community. In addition, thank you so much for allowing us the pleasure of working with you and earning your business. At D'Arcy Hyundai we try to ensure your vehicle needs are understood and met and that you are taken care of just like family, after all that is exactly what you become to us. Welcome to the D'Arcy Hyundai family! If you may need anything else, whether it'd be for sales or service do not hesitate to let us know. Congratulations on your new vehicle! D'Arcy Hyundai

May 10, 2019

Dealership Rating
Employee Rating

Quick excellent service I have always had GREAT service at D’Arcy motors for many years!! That is just one reason why my family keep coming back to D’Arcy for our cars!! Th More

by SHARNALS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2019

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us to earn your business again. We are thankful to you and your family for your loyalty. We are happy everything went as well as expected while you were here. Thank you once again for taking the time to share your D'Arcy Hyundai experience and for your business. D'Arcy Hyundai

May 10, 2019

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Employee Rating

Great service and deal From the start nice swift responses via email. Attentive salesperson Jorge was fantastic. They all worked hard to get me the best deal. I was talking More

by KESRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Segreti, Jorge

May 13, 2019

D'Arcy Hyundai responded

Thank you so much for allowing us the pleasure and privilege of earning your business. We do our very best to try and best assist you with your vehicle needs and are grateful that you allowed us to earn your business. We are happy you enjoyed your vehicle shopping experience with us and were able to Discover the D'Arcy Difference. If you should need anything else, please do not hesitate to let us know. D'Arcy Hyundai

November 22, 2018

Dealership Rating
Employee Rating

Awesome D'Arcy's ALWAYS been attentive, knowledgeable, trusting, extremely helpful, nice and accommodating. You have the same person or persons with you thro More

by Best grandma @55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, John Wagner, John Mesich, Jayson Mirabella, Frank Guerra , Guy Campobasso, Mike Campobasso, John Flynn, Zach Segreti, Know by face

Dec 17, 2018

D'Arcy Hyundai responded

Thank you so much for your kind words and for taking the time to share your D'Arcy Experience with our online community. Your feedback is important to them as well as us. We appreciate you allowing us the pleasure of working with you and earning your business. We are glad you know and experience the D'Arcy Difference always! If you shall need anything, please do not hesitate to let us know. D'Arcy Hyundai

October 28, 2018

Dealership Rating
Employee Rating

Awesome staff Great customer service, with our car buying experience. We didn’t feel harassed when arriving, when we explained we were just looking. Mike B was und More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Budzinski , Mike Campobasso

Nov 05, 2018

D'Arcy Hyundai responded

Welcome to our D'Arcy Hyundai family and thank you so much for taking the time to share your D'Arcy Difference! We are glad to have been able to make your vehicle shopping experience a smooth, easy, and enjoyable one. Here at D'Arcy Hyundai we understand your vehicle needs are important and so is your time so we always try to maximize both. Congratulations on your new vehicle! If ever you may need anything else, please do not hesitate to let us know. D'Arcy Hyundai

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