Ian Davis | Page 31

Changed oil, forgot to tighten underbody protection plates and one was rattling all the way home. plates and one was rattling all the way home. More

by Dwiemers Verified Customer Verified Customer

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The service team got me right in. The video demonstrates the inspection quite well. Was all done in under an hour. The video demonstrates the inspection quite well. Was all done in under an hour. More

by rwfrits Verified Customer Verified Customer

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I was surprised how fast you got the truck work done. Keep up the good work. Keep up the good work. More

by JOELBRICKER Verified Customer Verified Customer

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All of the staff I encountered were friendly and efficient! My car was done in record time!! Thanks for the great service! efficient! My car was done in record time!! Thanks for the great service! More

by jeaniejom Verified Customer Verified Customer

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Toyota of Des Moines has great people and provide top notch service! Emily is awesome to work with! notch service! Emily is awesome to work with! More

by JPIKE1369 Verified Customer Verified Customer

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We were happy with how they got us in quickly, the communication, and quick resolution of the issue. Thanks so much Toyota of Des Moines you are great!! communication, and quick resolution of the issue. Thanks so much Toyota of Des Moines you are great!! More

by PATRICIADMCCAFFREY Verified Customer Verified Customer

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I'm really disappointed in Toyota of Des Moines for trying to diagnose the Rav4 and not finding anything wrong with it despite telling them it's the AC compressor. I ended up being charged $233.69 for trying to diagnose the Rav4 and not finding anything wrong with it despite telling them it's the AC compressor. I ended up being charged $233.69 for nothing . I took it to a local shop Automotive Engineering and they were able to test the AC compressor and it failed, successfully diagnosing it and finding the problem. They were going to charge me $1,960.08 however they worked with my Service Contact aka Extended Warranty. The extended warranty sent their own inspector and Automotive Engineering was able to prove to them that the ac compressor was the problem. They approved it and I only had to pay $270.60 and the difference was paid to the shop by the Extended Warranty. I've been taking my Rav4 to Toyota of Des Moines for oil changes since 2021 and looks like I won't be taking it there anymore. More

by Bri Verified Customer Verified Customer

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Very professional, open to negotiate and very friendly. Recommend both for my future auto purchases. Recommend both for my future auto purchases. More

by SAUTELS Verified Customer Verified Customer

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The tech didn’t give us a new sticker. Besides that it was fine. Thanks Besides that it was fine. Thanks More

by RCraig40 Verified Customer Verified Customer

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Appreciate for your hard work and doing good maintenance to the vehicle and working fast too. to the vehicle and working fast too. More

by shrestharezoel Verified Customer Verified Customer

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