364 Reviews
Write a Review364 Reviews of Ian Davis
June 01, 2018
EFAST Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and lo Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and looked at the new 2018 Camry. Went and sat down and the tech came and said the car was ready. I left at 9:19, 4 minutes after my schedule appointment. What a great dealership and it was all covered in the warrent More
Other Employees Tagged: Steve Henigan, JP Phillips
May 30, 2018
Exceptional Service This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. It turns out that my vehicle was close to its 60K service, too. Ian gave me the option to choose the services to have completed. This allowed me to determine how much I could afford at this visit. He thought it would take most of the day, which would have caused an issue with picking up my son from school, so he arranged for a loaner. His focus all around was me, the customer. I appreciate that. More
May 28, 2018
Always the best!!! From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. More
Other Employees Tagged: Shane Siegle, Bob Staley, Justin Madison
May 19, 2018
engine check light. No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! More
May 17, 2018
Fantastic. Satisfaction The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with great satisfaction. More
Other Employees Tagged: Rebecca Hildreth
May 07, 2018
Excellent Service Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ia Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ian as Advisor. More
Other Employees Tagged: Ian
May 04, 2018
Honesty is the key here. We have our car serviced (oil change) every March in Tucson at Precision Toyota. They print out a long list of things we need to h is the key here. We have our car serviced (oil change) every March in Tucson at Precision Toyota. They print out a long list of things we need to have done to our car. We don't have them do these things. When we get back to Iowa we take our car in for free tire rotation and have these other items checked. Every time we are told by Toyota Dsm that our car is fine and doesn't need to have the other things done to it. They saved us $1200 this year alone! More
May 02, 2018
good to excellent I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEA I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEARS AGO. More
April 30, 2018
Great service, always! We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always trie We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always tries to accommodate our very busy schedule when scheduling different appointments. Quality of repairs has always been very good! Very happy with the service! More
April 22, 2018
Great service! I took my car in to get the cruise control fixed and to have a new battery installed. Unfortunately, they couldn't fix the cruse control but they did I took my car in to get the cruise control fixed and to have a new battery installed. Unfortunately, they couldn't fix the cruse control but they did install the battery. I'm grateful that they didn't charge me for the labor on the cruise control because it probably would have been over $250.00. More