Ian Mack
Ian Mack at Toyota of Easley

Ian Mack

Service Manager

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

4.7
469 Reviews
4.7

469 Reviews

Write a Review

469 Reviews of Ian Mack

May 18, 2025

Dealership Rating
Employee Rating

This is the third time I have submitted this rate. I don’t know how many more times I need to do it More

by little3saint
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

Toyota of Easley responded

Thank you for review. We are pleased that you took the time to share again.

May 18, 2025

Dealership Rating
Employee Rating

The service staff are knowledgeable and friendly. I usually drop my car off after hours and I get a call the next morning. My car is always ready on time! More

by dcgdmd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Toyota of Easley responded

That's great to hear. We appreciate you allowing us to service your vehicle.

May 17, 2025

Dealership Rating
Employee Rating

Pleasant, knowledgeable, helpful for elderly, and a very good experience which I have had every time I’ve had my truck serviced. More

by russianeggs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trinity Bentley

May 20, 2025

Toyota of Easley responded

Thank you for leaving a 5 star review. We appreciate your business.

May 14, 2025

Dealership Rating
Employee Rating

The back hatch will not function on a 2018 Toyota Highlander. Took it into the dealer and they found that some type of internal switch has been inadvertently turned off. They turned it back on and di More

by CDAVIS4215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Toyota of Easley responded

Thank you for sharing your experience. We are always here to help. We appreciate your business.

May 10, 2025

Dealership Rating
Employee Rating

Was very pleasant and very nice and friendly when I came in they took care of me right away More

by RUTHDAWKINS59
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Toyota of Easley responded

Thank you, Ruth. We love the 5 star review.

May 10, 2025

Dealership Rating
Employee Rating

Poor service from untrained employee when I had some yellow areas on my service sheet but told me everything was green. Did not give me a copy of my sheet. They lost my keys. And did not reset my ser More

by MCGUINNMICHELLE
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 12, 2025

Toyota of Easley responded

Thank you for your review. I regret that our service department left you with a negative experience, Michelle. I will share this with the Service Manager and make sure it is addressed appropriately.

April 28, 2025

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Good good good good good good good good good good good good good good good More

by HAYDEN.C.SHROUDS
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Toyota of Easley responded

Thank you so much for the good review! We appreciate you!

April 24, 2025

Dealership Rating
Employee Rating

Very pleased with the service at Toyota of Easley. Very professional staff and timely service. More

by pacebrenda208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Toyota of Easley responded

Thank you for the 5 star review, Brenda. We appreciate your feedback.

April 18, 2025

Dealership Rating
Employee Rating

Amazing customer service! Always helpful and very friendly. I would recommend them to anyone looking! More

by mackenzieholtzclaw0919
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Toyota of Easley responded

Thank you so much for your kind words. We appreciate your business.

April 18, 2025

Dealership Rating
Employee Rating

Came in for some new tires and an alignment was out within the next hour! I always get my car serviced here and they always do a great job! More

by KSOBALVARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Toyota of Easley responded

We appreciate your 5 star review. Thank you for allowing us to service your vehicle.

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