I believe in treating people the way I would like to be treated.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
103 Reviews
Write a Review103 Reviews of Ian Mangan
August 15, 2021
great customer service, always follow up and answer all my needs. Serena doesn’t pressure me into buying. She was very patient towards my request. my needs. Serena doesn’t pressure me into buying. She was very patient towards my request. More
Other Employees Tagged: Serena Polkowitz
August 01, 2021
Serena is excellent! We have bought 2 cars from her - she is extremely responsive and professional and we would highly recommend her! She is also ambitious taking classes on the side while working full-time is extremely responsive and professional and we would highly recommend her! She is also ambitious taking classes on the side while working full-time - she displays a great work ethic and always has a smile! More
Other Employees Tagged: Serena Polkowitz
July 20, 2021
I worked with Kyle Hoffman and let me just say 11/10! He made me feel at home and made sure I was comfortable with everything and anything! If I had a question he couldn't answer he would write it down and made me feel at home and made sure I was comfortable with everything and anything! If I had a question he couldn't answer he would write it down and got me the answer by the end of the day! I went in not knowing want I wanted and I test drove my dream car (WRX) and I fell in love. He got me into my dream car with the payments I wanted as well. If I had to do it all over again I would. If you ever go here make sure you ask for Kyle because he will make you feel like a friend and treats you like a family member. More
Other Employees Tagged: Kyle Hoffman
July 19, 2021
Sarena is amazing and has great costomer service. This is the second car she has been my salesperson and I woukd strongly recommend her expertise the second car she has been my salesperson and I woukd strongly recommend her expertise More
Other Employees Tagged: Serena Polkowitz
July 14, 2021
Mark was very professional. Answered all of our questions before and during our visit. Mark made sure to present the vehicle in the best manner possible. He explained benefits of the additional wa questions before and during our visit. Mark made sure to present the vehicle in the best manner possible. He explained benefits of the additional warranty...which we purchased. We drove six hours to buy the car...Mark made it easy and comfortable. Best salesperson that I’ve ever dealt with... More
Other Employees Tagged: Mark Berger
July 13, 2021
My salesperson, Mark Berger, was the most friendly and efficient car dealership representative I have ever dealt with. I knew my lease was ending in a couple of months, so i stopped by just to collect inf efficient car dealership representative I have ever dealt with. I knew my lease was ending in a couple of months, so i stopped by just to collect information. Within 2 hours, I drove away in my new 2021 Forester. I was delighted with Mark's friendliness and professionality. it was the first time in my life when buying/leasing a new car was actually pleasant. It was a no hassle afternoon, and I adore my new car. More
Other Employees Tagged: Mark Berger
July 09, 2021
Had a great experience! A pleasure dealing with Flatirons! Serena and the entire staff were fantastic! Without hesitation, would return in the future to purchase my next Subaru. Flatirons! Serena and the entire staff were fantastic! Without hesitation, would return in the future to purchase my next Subaru. More
Other Employees Tagged: Serena Polkowitz, McKenna Gaughan
July 01, 2021
We couldn't have asked for a better experience! Travus Borek took amazing care of us and walked us through the process every step of the way (including streamlining the financing and delivery because my w Borek took amazing care of us and walked us through the process every step of the way (including streamlining the financing and delivery because my wife was 39 weeks pregnant and didn't want to sit at the dealership too long). Highly recommend Flatirons Subaru and even more highly recommend Travus. Can't go wrong! More
Other Employees Tagged: Travus Borek
June 28, 2021
They kept in contact with me through out the process of picking out a car. Serena was clear and concise. Finance department was very efficient and easy to understand. Would recommend them to friends lookin picking out a car. Serena was clear and concise. Finance department was very efficient and easy to understand. Would recommend them to friends looking for a car. More
Other Employees Tagged: Serena Polkowitz, Serena
June 14, 2021
My experience with Serena was amazing from start to finish. I was in search for a vehicle that would safely get me to and from Blackhawk every day. Of all the dealerships I reached out to, Serena was b finish. I was in search for a vehicle that would safely get me to and from Blackhawk every day. Of all the dealerships I reached out to, Serena was by far the friendliest and easiest to work with. She ran through all the options they had since the particular car I wanted wasn’t available on the lot. She kept in contact with me throughout the past two months when my car was being made for me. She walked me through all the financial process as well as the insurance and registration process as well. She was the friendliest car salesperson I’ve ever dealt with. My fiancé and I will 100% be going through her for our future car needs. Seriously she was AMAZING! More
Other Employees Tagged: Serena Polkowitz