Dealership Experience
13 yrs, 4 mos
Industry Experience
13 yrs, 4 mos
290 Reviews
Write a Review290 Reviews of Ian Quick
July 12, 2019
Great experience I made my initial inquiry on July 3 when the dealership was closed and didn't expect to hear anything for a few days. To my surprise, the owner perso I made my initial inquiry on July 3 when the dealership was closed and didn't expect to hear anything for a few days. To my surprise, the owner personally reached out to me to answer my questions. Outstanding service here More
Other Employees Tagged: John Connelly , Steve Hammond, Matthew Swartzmiller
July 07, 2019
Amazing Sales & Service This is our second lease from Acura Columbus and working with Steve Ault. Steve is professional, knowledgeable, and great to work with. He listens t This is our second lease from Acura Columbus and working with Steve Ault. Steve is professional, knowledgeable, and great to work with. He listens to his customer and delivers every time. We purchased an Acura at another local Acura dealership in the past but this location offers a superior experience that keeps us coming back. Their service department is also top notch. More
Other Employees Tagged: Steve Ault
July 04, 2019
Completely exceeded my expectations. Went to the dealership because I received an invitation to bring my car , which my lease was about to expire in 4 months. The letter expressed Acuras Went to the dealership because I received an invitation to bring my car , which my lease was about to expire in 4 months. The letter expressed Acuras willingness to pay off my remaining payments and put me in a new car with similar terms. I went in without expectations because I wasn't in a position financially to cover most typical down payments. However, they were able to exceed my expectations and I left the dealership with a brand new Arcura ILX, without the financial burden that I was concerned with. This is my third Acura ILX and because of my experience and the positive experience from the sales staff (Jon Cross) and management I will definitely be back for my next car! More
Other Employees Tagged: Jon Cross
July 02, 2019
Top Notch I could not have had a better car buying experience. I wasn't exactly sure as to which car would best fit my needs and price point. My sales person l I could not have had a better car buying experience. I wasn't exactly sure as to which car would best fit my needs and price point. My sales person listened carefully to all my thoughts and then talked me through all the available choices. He then let me try several cars out so that I could get a better feel for my options. We then sat down as he wrote out all the pros and cons between the cars that I was debating between. ( I will say that I fell in love with every car that I drove). When it came down to how much I would get for my trade-in and they beat the price that I had in mind, well... it was a no brainer. Thanks Steven Ault for being so patient with me. More
Other Employees Tagged: Steve Ault
June 26, 2019
Love my new MDX This is my first Acura and do not live close to any Acura dealer. I drove an hour and 45 minutes to this dealership. My daughter lives close to it bu This is my first Acura and do not live close to any Acura dealer. I drove an hour and 45 minutes to this dealership. My daughter lives close to it but I was just hoping it would be a good dealership. I was not disappointed. They were friendly and not pushy! I already new exactly what I wanted and knew that they had the color I wanted by looking on line. The whole process went smoothly. More
Other Employees Tagged: Jason Bayly, Jon Cross
June 11, 2019
❤️❤️❤️❤️ We stopped over to have our MDX serviced and fell in love with the RDX. The staff is wonderful and very nice to work with. Adam Hannah is one of my fa We stopped over to have our MDX serviced and fell in love with the RDX. The staff is wonderful and very nice to work with. Adam Hannah is one of my favorite people. Awesome place to buy an Acura! More
Other Employees Tagged: Francesco Gregory , JIM CRUIKSHANK, Adam Hannah, Chris Ticknor, Dwayne Turner
June 11, 2019
If you are looking for good customer service, this is the pl In considering the purchase of a new car, I was deciding between a new Acura RDX and another brand. Both choices had good reviews for safety and comfo In considering the purchase of a new car, I was deciding between a new Acura RDX and another brand. Both choices had good reviews for safety and comfort. Only this dealership met my customer service criteria. They got the sale. More
Other Employees Tagged: Steve Ault, Francesco Gregory , Dwayne Turner
May 29, 2019
Easiest, no-stress car purchase experience I've ever had! I had been researching the Acura RDX for a number of months now. I knew I wanted a 2016-2018 RDX all-wheel drive with technology package. I research I had been researching the Acura RDX for a number of months now. I knew I wanted a 2016-2018 RDX all-wheel drive with technology package. I researched all of the major appraisal and safety websites and I knew what was considered a "fair" price for this vehicle. I also researched my own trade-in and knew the price range to expect. First I went to a different dealership just to get an appraisal on my trade-in (2011 Jeep Wrangler). I was actually going to use that as some leverage with a different dealership on cargurus.com. However, I was right down the street from the Acura Cbus dealership and on a whim, took a look at their inventory. They had the EXACT car I wanted, right in the sweet price range I expected of the market. I talked with Jon Cross and he was awesome! Within 10 minutes, they gave me more money on my trade-in than the first dealership and they sold me the RDX for the price I wanted. No wasted time spent negotiating or haggling. Their prices were more than reasonable and they were incredibly friendly, helpful and efficient. Ian Quick was able to beat my financing quote from another lender and I was in and out of there in under 3 hours, including the test drive! I will definitely be a repeat customer! More
Other Employees Tagged: Jon Cross
May 26, 2019
Great Sales Service We stopped to drive an MDX we saw online and fell in love. Francesco greeted us right away and was friendly and courteous. He made the whole process e We stopped to drive an MDX we saw online and fell in love. Francesco greeted us right away and was friendly and courteous. He made the whole process easy and got us the best deal! More
Other Employees Tagged: Francesco Gregory , Dwayne Turner
May 18, 2019
2019 Acura RDX Great experience start to finish. Steve was very, very responsive when I was booking my appointment and the full team was very helpful and transparent Great experience start to finish. Steve was very, very responsive when I was booking my appointment and the full team was very helpful and transparent to work with. No pressure at all and left feeling like I knew everything I needed. More
Other Employees Tagged: Steve Ault , Dwayne Turner

