Ian Quick | Page 12

Excellent Customer Service I have been a customer for many years and I continue to go back because of the excellent service I receive from the sales, finance and service staff. I have been a customer for many years and I continue to go back because of the excellent service I receive from the sales, finance and service staff. I just took delivery of my 2020 RDX and wow is it beautiful! My car was ready when promised and I was in and out in under an hour. One of the easiest purchases ever. Thank you! Paula More

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Excellent customer service across the board! Steve Ault was incredible from beginning to end. Seamless experience and I will ABSOLUTELY be returning in the future. was incredible from beginning to end. Seamless experience and I will ABSOLUTELY be returning in the future. More

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Recent RDX Purchase Our salesperson, Dave MacDonald, was very knowledgeable of the RDX and was able to answer all of our questions. Dave is very much a "no pressure" guy. Our salesperson, Dave MacDonald, was very knowledgeable of the RDX and was able to answer all of our questions. Dave is very much a "no pressure" guy. We needed to make a couple of visits to the dealership in order to see and drive the vehicle we were interested in. Dave was with us every step of the way. We also appreciated the fact that Dave was not "in a hurry". We never felt rushed and Dave took the time necessary to make sure all of our questions were answered. We are now enjoying our new RDX. The ride, handling, and overall performance and technology are really great. Thanks again Dave and Acura Columbus for helping to get us into our new vehicle. More

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Wonderful buying experience with Acura Columbus! I am so impressed with Acura Columbus! From my initial call to this dealership, to driving off the lot in my new RDX, all of their employees were fr I am so impressed with Acura Columbus! From my initial call to this dealership, to driving off the lot in my new RDX, all of their employees were friendly, knowledgeable and up front. They streamlined the buying process- listened to what I wanted and quickly made that happen. A big thank you to Steve Ault for facilitating everything so quickly, and for taking the time to thoroughly go over the new vehicle with us, answering all of our questions. Thanks to the rest of the team as well who reached out to me during this process to make sure I was taken care. I felt this dealership really works together as a team to ensure that the customer has a great experience! This is the kind of buying experience I want to have in the future! More

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Steve Hammond is top notch Working with Steve was a great experience, knowledgeable, courteous, and worked with me to get a great car and a great deal! Ian in finance was great Working with Steve was a great experience, knowledgeable, courteous, and worked with me to get a great car and a great deal! Ian in finance was great as well! I would definitely recommend Steve Hammond and Acura Columbus! More

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Awesome dealership Steve was magnificent! I told him what I needed car, transaction time and relo of vehicle. All was taken care of. Easiest and best transaction on purc Steve was magnificent! I told him what I needed car, transaction time and relo of vehicle. All was taken care of. Easiest and best transaction on purchasing a vehicle. Steve is a first class salesman. Highly recommended More

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New RDX purchase 4th car that we've purchased from here. People are always helpful and knowledgeable. Steve was very up front during entire transaction. No pressure, 4th car that we've purchased from here. People are always helpful and knowledgeable. Steve was very up front during entire transaction. No pressure, just facts. Fair and honest. Friendly and pleasant to work with. The same can be said for Ian More

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Fantastic Experience - Very Refreshing Highly recommend. I recently purchased a certified used Acura from Acura Columbus. The experience was refreshing. The salesperson, Dave MacDonald Highly recommend. I recently purchased a certified used Acura from Acura Columbus. The experience was refreshing. The salesperson, Dave MacDonald was genuine, down to earth and very knowledgeable. He did not use any high pressure sales tactics and was a straight shooter. The finance person, Ian Quick, was equally pleasant to work with. He answered all of my questions and helped make sure I understood what I was signing. A big thank you to Jim Cruikshank in service who helped answer the questions I had regarding the SH-AWD system and the upcoming services. I will definitely be back!!! Thank you. More

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Buying used car Steve Hammond was very nice and helpful during the buying process. Gave us a good deal on my 2015 rdx. Made my dad and I feel very comfortable. Steve Hammond was very nice and helpful during the buying process. Gave us a good deal on my 2015 rdx. Made my dad and I feel very comfortable. More

by zlpelanda Verified Customer Verified Customer

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Great customer service in the showroom and via internet. Thought trade deal was reasonable and cost of used car good. Think we would take advantage of the dealership more if in the showroom and via internet. Thought trade deal was reasonable and cost of used car good. Think we would take advantage of the dealership more if we lived in the area which is a disadvantage for us. More

by rosebrock30521 Verified Customer Verified Customer

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