Ian Quick | Page 22

Excellent Customer Service Leased a new 2018 RDX and this is my 9th car leased from Acura Columbus,. I keep coming back due to great customer service, ease of doing business an Leased a new 2018 RDX and this is my 9th car leased from Acura Columbus,. I keep coming back due to great customer service, ease of doing business and being treated like a valued customer. Steve Ault has been my salesman for many years and he treats us like family and understand what we are looking for in a vehicle and goes the extra mile to make sure the process is not complicated and we always feel like we've been treated fairly. I recommend to all my friends to use your dealership. Thanks again, we'll be back. Greg Vranic More

by GVRANIC Verified Customer Verified Customer

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Exceptional customer service Everyone with whom I came on contact was responsive to my needs, concerns and purchasing experience. They were professional, knowledgeable and per Everyone with whom I came on contact was responsive to my needs, concerns and purchasing experience. They were professional, knowledgeable and personable. It was a pleasure doing business with them. More

by Percy1246 Verified Customer Verified Customer

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Excellent Best dealership I have ever worked with in Columbus, Ohio. Everyone was so professional and helpful in the buying experience. I will be back to this Best dealership I have ever worked with in Columbus, Ohio. Everyone was so professional and helpful in the buying experience. I will be back to this dealership because of the people. More

by bobmyrealestatecoach Verified Customer Verified Customer

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Excellent experience I called Columbus Acura on a Saturday morning asking about a specific certified RDX. I spoke with Adam, who personally checked on the availability and I called Columbus Acura on a Saturday morning asking about a specific certified RDX. I spoke with Adam, who personally checked on the availability and placed a hold on it so I could travel up from Cincinnati. Once I arrived he had the car waiting for me to test drive. The entire process after that was efficient and pleasant. I was out the door with my new-to-me car within a few hours. There was a stain on the passenger seat that was unable to be detailed on the day I was there. I left with the agreement that it would be taken care of when a specific person with expertise was available at the dealership (worked 1 day/week). Adam contacted me within a few days to offer a day this could be done. Unfortunately, I was not able to get back to Columbus until about 6-8 weeks later, however as soon as I emailed Adam he arranged everything. When I did come back in, the stain was removed within an hour and my car was returned to me with a fresh car wash and a few added gallons of gas. Overall, both experiences at Acura Columbus were fantastic. Adam made both visits stress free and enjoyable. I would absolutely return for further business. More

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our experience of buying a new Acura RDX Stopped by to look at what Acura had to offer in the RDX model, after meeting salesman Francesco Gregory we test drove one and preceded to purchase. T Stopped by to look at what Acura had to offer in the RDX model, after meeting salesman Francesco Gregory we test drove one and preceded to purchase. The purchase experience of the unit was overall an enjoyable one as Francesco along with Brian Milliser kept it light and fun. Disappointing part of the new purchase was when we drove home that evening at 10:30 (101 miles in the dark of course), I noticed the RDX had no taillights which required I return to the dealership at 7:15 the next morning for repairs, which the problem turned out to be a missing fuse.?.?.? With regards to my service experience to repair this issue; I couldn't be more please or satisfied as Jim Cruishank handled the issue with the utmost concern for the gravity of the issue and quickly got me in a loaner car and on my return at 10am he had the RDX refueled and ready for the road, to that, many thanks Jim! In closing; my wife and I have purchased a lot of new vehicles over the years and can honestly say this purchasing experience at Acura of Columbus was overall very pleasant and enjoyable, thank you Francesco, Brian, Ian, Clayton and Jim for making it that way. More

by john.sites Verified Customer Verified Customer

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USED VEHICLE VERY FRIENDLY AND WAS EASY TO WORK WITH. TIME WILL TELL IF THE VEHICLE WAS WOTH IT OR NOT. SEEMED PRETTYB CLEAN JUST A LITTLE BIT OF UNUSUAL WEAR. VERY FRIENDLY AND WAS EASY TO WORK WITH. TIME WILL TELL IF THE VEHICLE WAS WOTH IT OR NOT. SEEMED PRETTYB CLEAN JUST A LITTLE BIT OF UNUSUAL WEAR. More

by CHAD.HAVENS Verified Customer Verified Customer

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Met our Expectations! Our lease was almost up for the Acura TLX and we ended up trading it in for the MDX. With the help of Dwayne Turner, who was patient with us in maki Our lease was almost up for the Acura TLX and we ended up trading it in for the MDX. With the help of Dwayne Turner, who was patient with us in making sure we get the right car and great deal, he made it all happen! He catered to our every need and we are happy with the overall service. Thanks Dwayne! We want to thanked Dwayne Turner, Ian Quick, Brian Milliner and Kyle Duncan for always being genuine and hospitable everytime we visit the dealership. We also wanted to thanked the Acura Team who we've encountered for always treating us with hospitality, always have a smile on their faces. Keep up the great work and excellent service Acura Columbus for giving us the car we wanted! More

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Easy and painless experience What a great time buying a new car we had with Dwayne and rest of the staff at columbus acura.we got the right car for us and a great deal to boot.we What a great time buying a new car we had with Dwayne and rest of the staff at columbus acura.we got the right car for us and a great deal to boot.we will be back guys ,keep up the good work.... More

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Salesman Dwayne & dealer eager to help! It all started with an e-mail to the dealership to check availability of a car I like. Within 30 mins, Dwayne (salesman) responded it was available & It all started with an e-mail to the dealership to check availability of a car I like. Within 30 mins, Dwayne (salesman) responded it was available & to stop it. I visited the dealer, asked for Dwayne, and he had the car ready to drive within minutes. Once the drive was done, Dwayne was ready to answer any questions & offered the Carfax. Dwayne helped-out on the vehicle price & even respected my request to expedite the sale as I had limited time. The next day, I reported a dead battery to Dwayne which he replaced without question. A very positive experience & a great Acura RDX! More

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very professional, friendly and helpful. I just leased my 7th car and my experience was great! The team met my needs and went out of their way to accommodate me. I highly recommend Acura Co I just leased my 7th car and my experience was great! The team met my needs and went out of their way to accommodate me. I highly recommend Acura Columbus. More

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