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Ibrahim Kourbeh
170 Reviews
Dealership Experience
17 yrs, 2 mos
Industry Experience
22 yrs, 5 mos
170 Reviews
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170 Reviews of Ibrahim Kourbeh
July 04, 2021
They're crooks at Audi Devon. Took my wife's 2009 Audi A6 in for service. Every light came on in car and they told us to not drive the car. So, upon Audi Devon's recommendation, we had it towed to Audi A6 in for service. Every light came on in car and they told us to not drive the car. So, upon Audi Devon's recommendation, we had it towed to Audi Devon, who we've used many times in past. (Never again, btw). $185 for towing. When they checked the car out and called us back, they asked my wife "What type of gas do you use?". My wife said, "We've always put high test in the car, as recommended." 'No', said the service person, 'what BRAND do you use?'. "Oh, Wawa, Sunoco, Exxon, that's what is near our home?". "Well NEVER use WaWa or Sunoco gas", said the technician, "they put water in their gas.". Long story short, they gave us three options: 1. New engine for $19,000 (12 year old car? xxx?) 2. Used engine for $8,500 (12 year old car, xxx?) 3. We'll change the spark plugs and clean the carbon buildup in engine for $3,500. Or we'd buy it off of you for $500. All of these suggestions cost us $385 for Audi Devon to tell us this. We're now $670 in on this car. "Can we drive this car off the lot right now?" asked my wife. "We wouldn't recommend it", said the technician. "Well, we'll have it towed somewhere else, thank you.". Another $185 to tow it to Karma Automotive in Downingtown on Creek Road (fabulous!). Sam at Karma changed the spark plugs and cleaned the carbon for $535. Car runs fine. I give Sam and Karma Automotive 10 stars. Audi Devon could have gotten us into a lease situation, but handled all of this 'xxxx poorly'. They wanted our car for $500....it was a minimum of $3500 on Kelly Blue Book. They would have turned around and sold for at least $4k. Crooks.....would never recommend Audi Devon. More
by NEPTUNEPRO
Verified CustomerOther Employees Tagged: Johnny in service dept
June 01, 2021
Very courteous staff and excellent communications on what’s being worked on via video messages. The service was very timely and required minimum wait time. Car wash was nice too what’s being worked on via video messages. The service was very timely and required minimum wait time. Car wash was nice too More
by Chinho_yun
May 17, 2021
I had a wonderful experience from "Hello, what can we do for you?" to "Don't hesitate to call us for ANYTHING!" Trust is a major factor for me in financial matters. Ibrahim understood this without me callin for you?" to "Don't hesitate to call us for ANYTHING!" Trust is a major factor for me in financial matters. Ibrahim understood this without me calling it to the foreground. He is professional, patient, empathetic, and has excellent communication skills. I consider him a friend and will return to Audi because of him. Demery took all the time I needed and did not make me feel she had an agenda beyond my time with her. Her talents and personal skills opened the transaction for customization on my financial arrangements. She gave control to me in the deal rather than impose her will on me. Buying a car at age 71 was super easy and exciting with both employees guiding me. More
by Trudie
Other Employees Tagged: Demery Hanna
May 17, 2021
The entire staff was unbelievable. Will continue to do business with them for a long time. From the test drive to the delivery, they could not have made the process any easier. I never felt any pressure i business with them for a long time. From the test drive to the delivery, they could not have made the process any easier. I never felt any pressure in buying my car which is a huge deal to me. More
by alexsit
Other Employees Tagged: Demery Hanna
April 28, 2021
The service was excellent!They were prompt and always The service was excellent! They were prompt and always offered a loaner if I needed it. The car was returned and was washed as well! Thanks for a g The service was excellent! They were prompt and always offered a loaner if I needed it. The car was returned and was washed as well! Thanks for a great job. More
by NANCY.PLAUT
Other Employees Tagged: Frank Kopervos, Nathan Weisser , Jeff Haddad
April 21, 2021
Great sales staff. Ibrahim rocks!!! I will continue to work with Devon Audi for my future vehicle purchases. They made the buying process simple and was there to answer any questions that we may have had. work with Devon Audi for my future vehicle purchases. They made the buying process simple and was there to answer any questions that we may have had. More
by timothybalom
Other Employees Tagged: Frank Kopervos, Nathan Weisser
April 19, 2021
Ibrahim was professional and knowledgeable about all of the cars in which we were interested. He provided for test drives and went through the leasing vs. buying options. He also stressed the fact that h the cars in which we were interested. He provided for test drives and went through the leasing vs. buying options. He also stressed the fact that he would be available to us after we brought the car home. Demery was also helpful when we were signing the paperwork. All in all it was a positive experience. More
by CSEGAL6
Other Employees Tagged: Demery Hanna
April 19, 2021
Everyone I have worked with from this dealership is nothing short of exceptional. They have gone and continue to out of their way to support their customers. nothing short of exceptional. They have gone and continue to out of their way to support their customers. More
by HUNTERDONTILE
March 01, 2021
Audi Devon has the best people, the best service, the best atmosphere of anywhere I have ever been. I have purchased my vehicles from them since 2003 and do not intend to change. best atmosphere of anywhere I have ever been. I have purchased my vehicles from them since 2003 and do not intend to change. More
by THADDAD
Other Employees Tagged: Leo J. Sam, Frank Kopervos, Nathan Weisser, Anthony Sam , Jeff Haddad, Demery Hanna
