Ibrahim Kourbeh | Page 12

As always, Audi Devon went above and beyond. I took my 2019 Q8 in for service and left with a 2021 Q8 and am saving a bunch of money in my monthly payments. Can't beat that! Special thanks to Ibrahim Kou 2019 Q8 in for service and left with a 2021 Q8 and am saving a bunch of money in my monthly payments. Can't beat that! Special thanks to Ibrahim Kourbeh and John McKinley! More

by TOM DIEDERICH Verified Customer Verified Customer

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Salesman was thorough and attentive. Very professional, courteous and responsive. Answered all questions clearly, followed up after sale to make sure we we happy with car courteous and responsive. Answered all questions clearly, followed up after sale to make sure we we happy with car More

by hkenwor464 Verified Customer Verified Customer

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John in Service has been our contact for several years and whenever I visit your service department John makes me feel welcomed and well taken care of. He is very knowledgeable and professional. and whenever I visit your service department John makes me feel welcomed and well taken care of. He is very knowledgeable and professional. More

by JohnDenise Verified Customer Verified Customer

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Ibrahim was so easy to work with and made the process seamless. I’ve always dreaded the car buying process but Ibrahim made it very enjoyable. I would highly recommend using Audi Devon and Ibrahim!! seamless. I’ve always dreaded the car buying process but Ibrahim made it very enjoyable. I would highly recommend using Audi Devon and Ibrahim!! More

by DINADAY Verified Customer Verified Customer

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They're crooks at Audi Devon. Took my wife's 2009 Audi A6 in for service. Every light came on in car and they told us to not drive the car. So, upon Audi Devon's recommendation, we had it towed to Audi A6 in for service. Every light came on in car and they told us to not drive the car. So, upon Audi Devon's recommendation, we had it towed to Audi Devon, who we've used many times in past. (Never again, btw). $185 for towing. When they checked the car out and called us back, they asked my wife "What type of gas do you use?". My wife said, "We've always put high test in the car, as recommended." 'No', said the service person, 'what BRAND do you use?'. "Oh, Wawa, Sunoco, Exxon, that's what is near our home?". "Well NEVER use WaWa or Sunoco gas", said the technician, "they put water in their gas.". Long story short, they gave us three options: 1. New engine for $19,000 (12 year old car? xxx?) 2. Used engine for $8,500 (12 year old car, xxx?) 3. We'll change the spark plugs and clean the carbon buildup in engine for $3,500. Or we'd buy it off of you for $500. All of these suggestions cost us $385 for Audi Devon to tell us this. We're now $670 in on this car. "Can we drive this car off the lot right now?" asked my wife. "We wouldn't recommend it", said the technician. "Well, we'll have it towed somewhere else, thank you.". Another $185 to tow it to Karma Automotive in Downingtown on Creek Road (fabulous!). Sam at Karma changed the spark plugs and cleaned the carbon for $535. Car runs fine. I give Sam and Karma Automotive 10 stars. Audi Devon could have gotten us into a lease situation, but handled all of this 'xxxx poorly'. They wanted our car for $500....it was a minimum of $3500 on Kelly Blue Book. They would have turned around and sold for at least $4k. Crooks.....would never recommend Audi Devon. More

by NEPTUNEPRO Verified Customer Verified Customer

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Very courteous staff and excellent communications on what’s being worked on via video messages. The service was very timely and required minimum wait time. Car wash was nice too what’s being worked on via video messages. The service was very timely and required minimum wait time. Car wash was nice too More

by Chinho_yun Verified Customer Verified Customer

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I had a wonderful experience from "Hello, what can we do for you?" to "Don't hesitate to call us for ANYTHING!" Trust is a major factor for me in financial matters. Ibrahim understood this without me callin for you?" to "Don't hesitate to call us for ANYTHING!" Trust is a major factor for me in financial matters. Ibrahim understood this without me calling it to the foreground. He is professional, patient, empathetic, and has excellent communication skills. I consider him a friend and will return to Audi because of him. Demery took all the time I needed and did not make me feel she had an agenda beyond my time with her. Her talents and personal skills opened the transaction for customization on my financial arrangements. She gave control to me in the deal rather than impose her will on me. Buying a car at age 71 was super easy and exciting with both employees guiding me. More

by Trudie Verified Customer Verified Customer

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The entire staff was unbelievable. Will continue to do business with them for a long time. From the test drive to the delivery, they could not have made the process any easier. I never felt any pressure i business with them for a long time. From the test drive to the delivery, they could not have made the process any easier. I never felt any pressure in buying my car which is a huge deal to me. More

by alexsit Verified Customer Verified Customer

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The service was excellent!They were prompt and always The service was excellent! They were prompt and always offered a loaner if I needed it. The car was returned and was washed as well! Thanks for a g The service was excellent! They were prompt and always offered a loaner if I needed it. The car was returned and was washed as well! Thanks for a great job. More

by NANCY.PLAUT Verified Customer Verified Customer

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Great sales staff. Ibrahim rocks!!! I will continue to work with Devon Audi for my future vehicle purchases. They made the buying process simple and was there to answer any questions that we may have had. work with Devon Audi for my future vehicle purchases. They made the buying process simple and was there to answer any questions that we may have had. More

by timothybalom Verified Customer Verified Customer

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