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Ikram "Ike" Alam
Ikram "Ike" Alam at Arlington Heights Ford
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Ikram "Ike" Alam | Page 2

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Ikram "Ike" Alam

October 03, 2023

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Employee Rating

My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked More

by Dan P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano , Lance

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Oct 06, 2023

Arlington Heights Ford responded

Thank you for sharing your experience with us, Dan! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Arlington Heights Ford Team

September 06, 2023

Dealership Rating
Employee Rating

The dealership always goes out of there way to make sure your needs are addressed More

by excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano, Anthony Wojciechowski, Nicole Bayne, Kevin Juarez , Kenny Holiday, Lunoni Mahdu

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Sep 11, 2023

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

August 04, 2023

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Employee Rating

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back More

by Thg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano, Nicole Bayne, Kevin Juarez, Justin Barrett , Kenny Holiday, Lunoni Mahdu

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Aug 08, 2023

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

June 28, 2023

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Employee Rating

Great personalized service everytime I visit the dealership. Service personal are courteous and very professional. More

by mp
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

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Jul 03, 2023

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 10, 2023

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Employee Rating

Bought a new Bronco from Sam took great care of me would recommend to go see him More

by Damantc
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

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Jun 14, 2023

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

May 26, 2023

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Employee Rating

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell More

by cougartwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Lou Alfano, Nicole Bayne, Kevin Juarez, Justin Barrett , Kenny Holiday, Lunoni Mahdu, Anthony Velasco

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Jun 01, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 05, 2023

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Employee Rating

Dealership was very well maintained and kept. Good experience and matt was very kind and accommodating. More

by Parker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Israel Gonzalez, Teddy Dziedzic , Ben McCarty, Matt Renollet, Anthony Seamans

Helpful 1
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May 10, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 28, 2023

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Employee Rating

Victor took good care care of me. Will be back for sure in the future. Really nice dealership. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

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May 03, 2023

Arlington Heights Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

March 17, 2021

Dealership Rating
Employee Rating

The service department was very efficient and professional during my recent visit. From check-in to check out the service rep was very friendly and answered all of my questions clearly. More

by wtebbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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March 17, 2021

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Employee Rating

I have received great service from Arlington Heights Ford for the last 6 years! This is the first time I worked with Mike and he was very helpful and answered all my questions. The service staff always doe More

by tomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

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