Ikram "Ike" Alam
Ikram "Ike" Alam at Arlington Heights Ford
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Ikram "Ike" Alam | Page 3

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Ikram "Ike" Alam

March 12, 2021

Dealership Rating
Employee Rating

Set up appointment online came in on a Saturday and was out in 40 minutes. AH Ford has always been great with letting you know what needs to be done and doing it in a professional manner. More

by Nathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 08, 2021

Dealership Rating
Employee Rating

Ikram is a real pro ! He was tremendously efficient in servicing my car in an expedient manner which allowed me to get to work. Thanks very much, appreciate it ! More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 26, 2021

Dealership Rating
Employee Rating

Being the fourth car Ive purchased here should tell you how satisified I am. Service here is always friendly, excellent, and prompt. The entire dealership lives up to my idea of customer service all the w More

by eagleboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen

February 12, 2021

Dealership Rating
Employee Rating

Always great service. Just had my car in, and David took good care of me. Jerry Hood has cultivated a solid team, and thanks for that 1 More

by dwberkow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , David Villadonga

February 12, 2021

Dealership Rating
Employee Rating

Attentive and knowledgeable service. Vehicle was ready when promised. Friendly service tech that understood my needs for service and timeframe available since the vehicle is used for work. More

by avercillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

January 14, 2021

Dealership Rating
Employee Rating

The service we received at the dealership was superb! We couldn't believe we were working with such an exceptional dealership. The place was friendly, courteous, professional,& exceeded our expectation. Gre More

by Kathyathome118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr. , George Sarkisian, Anthony Soto, Frank White

January 08, 2021

Dealership Rating
Employee Rating

Always best service there like usual. Highly recommend them to anyone for service or sales. My last service it was for oil change and replacing flat tire. They did quick and excellent work More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Steve Verhagen, David Villadonga

January 01, 2021

Dealership Rating
Employee Rating

Very nice accommodating friendly atmosphere easy to do business They found the car we were looking for and additional features which we were not expecting for less than what we expected. More

by Ma
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Elliott Reichel , Steve Verhagen, David Villadonga

December 31, 2020

Dealership Rating
Employee Rating

We have purchased a couple vehicles from Arlington Heights Ford and I’ve used their service for over 15 years. They have the best customer service hands down for sales and service! When I’ve had to More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Steve Ursin, Jerry Hood , Steve Verhagen

December 24, 2020

Dealership Rating
Employee Rating

Great service and follow up. I highly recommend this dealership for service. No appointment was needed and I was in and out in no time. Thanks More

by Vlazzeretti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

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