Iliana Sanchez

Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to t The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare. More

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Sales department is great. Very responsive, easy to deal with, honest. Service department is maybe the worst I’ve dealt with at a dealership since Troy left the department. Very responsive, easy to deal with, honest. Service department is maybe the worst I’ve dealt with at a dealership since Troy left the department. The new service manager does not care about you or your vehicle in the slightest. More

by CAMERON32 Verified Customer Verified Customer

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Dishonest. Unprofessional. Incompetent. Rude. Both sales and service. I did not have a pleasant experience on more than one occasion. Unprofessional. Incompetent. Rude. Both sales and service. I did not have a pleasant experience on more than one occasion. More

by moraxel Verified Customer Verified Customer

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I want to thank Hiram Otero at Rivard Buick GMC for his truly outstanding service. Hiram always goes above and beyond expectations, making the whole experience smooth and stress-free. He’s professional, at truly outstanding service. Hiram always goes above and beyond expectations, making the whole experience smooth and stress-free. He’s professional, attentive, and takes the time to make sure every detail is perfect. It’s rare to find someone so dedicated to providing excellent customer care, and Hiram sets the bar high. I appreciate all his help and highly recommend him to anyone looking for exceptional service at Rivard. More

by LUIS_VIGO2002 Verified Customer Verified Customer

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I was first drawn to your location because of your FaceBook advertisement. Rivard is more than an hour away from our home and we have several GMC dealers in our area, but the advertisement, the deals, FaceBook advertisement. Rivard is more than an hour away from our home and we have several GMC dealers in our area, but the advertisement, the deals, and the terrific customer service closed the deal for us. When we arrived at your location we were connected to Nate Pribble. Nate was fantastic. He was thorough, knowledgeable, and left us with a great impression. He coordinated our purchase of two Hummer EV's. The purchase and delivery processes were enjoyable. We then suggested a neighbor contact Nate and they purchased another Hummer EV from Rivard. We are very thankful to Rivard and Nate for their commitment to excellence. We highly recommend Rivard and Nate Pribble! More

by gstapleton Verified Customer Verified Customer

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Sales people that are very knowledgeable and friendly. Made both of us feel that we were in the right dealership. Thanks again keep up the great work. Made both of us feel that we were in the right dealership. Thanks again keep up the great work. More

by larson225 Verified Customer Verified Customer

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Ronal blamed me for his lack of confidence in selling me the truck I asked for,,then he got angry and walked off to have someone else finish the truck I asked for,,then he got angry and walked off to have someone else finish More

by bouchardcontractors Verified Customer Verified Customer

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As usual Justin has made another purchase as streamlined and easy as possible. I spent a lot of time in the industry and I don’t question anything he does, I’ll take his service over worrying about any doll and easy as possible. I spent a lot of time in the industry and I don’t question anything he does, I’ll take his service over worrying about any dollar amount every day of the week. You pay for what you get and with Justin you get an easy -no haggle- no xx deal right out of the gate. As long he’s there I’m there even with hating General Motors it’s more than worth it. More

by dryan_22 Verified Customer Verified Customer

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Busy dealership manages to be an auto industry leader while still delivering personalized, excellent service. while still delivering personalized, excellent service. More

by ramin1 Verified Customer Verified Customer

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GREAT DEALERSHIP GOOD PEOPLE TO WORK WITH, SERVICE DEPARTMENT IS GREAT AS WELL, SALES DEPARTMENT TOO DEPARTMENT IS GREAT AS WELL, SALES DEPARTMENT TOO More

by SALES@CARSTORETAMPABAY.COM Verified Customer Verified Customer

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