Iliana Sanchez | Page 2

Great service for over 25 years Whether it is new/used car sales, major repairs or just an oil change, the entire team at Rivard always provides great customer service, outstanding c Whether it is new/used car sales, major repairs or just an oil change, the entire team at Rivard always provides great customer service, outstanding communication and follow up. That is why I have been a customer for over 25 years. More

by SHANESOMMERFL Verified Customer Verified Customer

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Amazing service department First of all, full disclosure, I didn’t buy my GMC Yukon XL at the Rivard dealership. But, it’s much closer than where I purchased, so I always take i First of all, full disclosure, I didn’t buy my GMC Yukon XL at the Rivard dealership. But, it’s much closer than where I purchased, so I always take it here for service. Carlos is my service advisor and he takes amazing care of me. I always bring a kid (or two or three) with me, and the whole service staff welcomes us and makes sure we are comfortable and on our way as quickly as possible. Often times, they go above and beyond by providing me a loaner car. Carlos even helps me load up car seats. Iliana has also been incredibly helpful and is most pleasant to work with. Carlos and Iliana are my Rivard dream team. Truly, this service department exceeds any expectations I have. I can’t imagine taking my GMC elsewhere to be serviced. When I find myself in the market for a new Yukon XL, I’ll be giving my business to Rivard, I’m that satisfied. Amazing service!! More

by WESTFIELD.SARA Verified Customer Verified Customer

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Oil change I had great service! I highly recommend this service dept. The staff was super friendly. Truck was ready in no time. Keep up the good work. I had great service! I highly recommend this service dept. The staff was super friendly. Truck was ready in no time. Keep up the good work. More

by mettlgrl Verified Customer Verified Customer

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Excellent Rivard Buick took great care of me in every way during my recent experience with them. Kudos to Illiana and Mike and Carlos and Austyn for their wonde Rivard Buick took great care of me in every way during my recent experience with them. Kudos to Illiana and Mike and Carlos and Austyn for their wonderful customer service!! More

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Excelent They are very efficient, service was performed well and in a timely manor. I've been a customer for several years, and they treat your like a friend. They are very efficient, service was performed well and in a timely manor. I've been a customer for several years, and they treat your like a friend. More

by TAHOE642 Verified Customer Verified Customer

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Great service Thanks to Dan E., for providing a great service and making sure we got taken care of. Definitely recommend this place to my friends/family Thanks to Dan E., for providing a great service and making sure we got taken care of. Definitely recommend this place to my friends/family More

by Tevi888 Verified Customer Verified Customer

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Shift lever to transmission broken Service was excellent. The problem of the shift lever was identified and repaired. We have always been treated courteously and professionally from the Service was excellent. The problem of the shift lever was identified and repaired. We have always been treated courteously and professionally from the staff we’ve worked with. More

by JCOPLEY363 Verified Customer Verified Customer

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Brake fluid change Excellent service and great customer service. They did an awesome job on the services I needed and they did it very quickly. I will come back. Excellent service and great customer service. They did an awesome job on the services I needed and they did it very quickly. I will come back. More

by Robert M Turner Verified Customer Verified Customer

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Oil change I appreciate attention to detail. The turn around time was great. Excellent customer service! Very professional group. They listened to what I I appreciate attention to detail. The turn around time was great. Excellent customer service! Very professional group. They listened to what I needed and were very understanding. More

by JJROBERTS54 Verified Customer Verified Customer

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Great I have been using rivard for many years and will continue to. The staff is courteous knowledgeable and easy to work with . Carlos and misty are the tw I have been using rivard for many years and will continue to. The staff is courteous knowledgeable and easy to work with . Carlos and misty are the two I have worked with primarily but in their absence at times rivards team has been good . I would recommend this dealership to my best friend or a complete stranger ... meaning anyone who enjoys good service /customer service and a pleasant experience More

by Rocky 1 Verified Customer Verified Customer

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