In Loving Memory of Daniel Klein

I had an outstanding experience at Mercedes-Benz of Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond to ensure every customer’s needs and expectations are not only met but exceeded. Her professionalism and commitment to excellence truly make a difference, and I’m confident that anyone who works with her will be thrilled with the care their vehicle receives. I sincerely hope Mercedes-Benz of Owings Mills recognizes her hard work with a well-deserved promotion or special acknowledgment—she’s truly a gem! More

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Good clean service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service. More

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Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More

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Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make sure that I am happy with my car and sdks what else he can do for me years after selling me my car. The service department is extremely helpful especially the Manager Laurie. Rob in the Service department has been extremely helpful. through the years. My new writer Dan is treating me well also. . Brit had also given me good advice. It is very obvious to me that Brit is doing a fabulous job of running a great dealership for Mercedes. Martin B. Mintz More

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Elliott knowledgeable about the vehicle purchased. He was patient and polite. Overall the staff was polite. He was patient and polite. Overall the staff was polite. More

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It’s always a pleasure working with Dennis I keep coming back because of him! back because of him! More

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I give five stars for the service center here. The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I have come here. I have not bought a car here, but I would have to give three stars for my experience when I was interested in looking at trading in my current car for a new one last year. They were just not very reasonable to deal with on the sales side. I made it very clear what I was not willing to do and I made it very clear what I was, and was not interested in and despite that, they wasted all of our time, thinking that they could convince me otherwise. By the time I realize that they really were not listening and that they were wasting my time we had already been there for almost 2 hours. More

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Thanks Daniel for being so pleasant and helpful. He made sure I was good. Appreciate. He made sure I was good. Appreciate. More

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Always pleasant and professional always keeps me well informed regarding my vehicle and explains issues that need attention informed regarding my vehicle and explains issues that need attention More

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Dan gets it right every time. There’s not one time he hasn’t looked out for me and made sure I not only had prompt service but adequate transportation to and from. hasn’t looked out for me and made sure I not only had prompt service but adequate transportation to and from. More

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