Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace | Page 7

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
83 Reviews

Languages Spoken

Albanian Albanian

4.8

83 Reviews

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83 Reviews of Irma Jace

May 27, 2023

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Employee Rating

The device was excellent. I was treated the same as with my Lincoln. Treated great More

by Geoind24
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2023

Dana Ford Lincoln responded

Thank you for sharing your review! We look forward to seeing you again at Dana Ford!

May 23, 2023

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Great service, they picked my vehicle up , took care of all the service needs and brought it back in tip top shape and sparkly clean .. that’s why I buy American! Go Lincoln .. Thanks Gang! Ralph P More

by tinknokr87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella , Neil Barrow , Eric Iwulski, Arianna Keegan

May 25, 2023

Dana Ford Lincoln responded

Thank you for your glowing review, Ralph! We're honored that you love the brand as much as we do and look forward to seeing you next time at Dana Ford!

May 19, 2023

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Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
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Recommend Dealer
Yes
May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

May 19, 2023

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great service, polite staff but no ride was offered to take me home waited an hour and half for an oil change More

by aprildanks
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Recommend Dealer
Yes
May 22, 2023

Dana Ford Lincoln responded

April, We're glad you had a positive experience and appreciate your honest feedback. We hope to see you back for another five-star experience and encourage you to reach out with any concerns you may have. Thank you! - Dana Ford

May 19, 2023

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The service was great. . My car was fixed right away and their pickup and delivery service is a life saver More

by roepass58
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Recommend Dealer
Yes
May 23, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent experience with the Dana Ford team! We're delighted to hear how our pickup and delivery service made a difference for you. We appreciate your business and are here to assist with any future automotive needs!

May 18, 2023

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Service department is simply great. Colin my service advisor is particularly wonderful. Explained everything to me and made a potentially aggravating situation as pleasant as it could b More

by James.guercio
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Recommend Dealer
Yes
May 19, 2023

Dana Ford Lincoln responded

We appreciate your five-star review, James. Our service team at Dana Ford is proud to hear Colin took good care of your vehicle. Thank you for choosing us!

May 12, 2023

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Duper outstanding convenient and super great customer service. I have and will keep recommending this facility. They know exactly what you need More

by lucerito3198
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Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

May 16, 2023

Dana Ford Lincoln responded

We're thrilled to hear about the convenient and outstanding customer experience you had at Dana Ford! Your recommendation means a lot to us and we're overjoyed to see that our team knew just what you needed! Thanks for choosing us, and hope to see you soon!

May 12, 2023

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They picked up my car, did the requested service and returned the car (washed). All in a timely matter More

by cavicenti
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Recommend Dealer
Yes
May 17, 2023

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting the Dana Ford team with your vehicle and hope we can be of service again in the future!

May 11, 2023

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Employee Rating

fast east service nice clean bathroom courteous good good good fast easy service clean b More

by docusmc2656
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

May 15, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope to see you again next time here at Dana Ford!

May 01, 2023

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Employee Rating

Very courteous. Not a long wait like previous visits. Work done quickly and efficiently. Very happy More

by JOBEN11
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Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Dana Ford Lincoln responded

We're thrilled to hear that your recent visit to Dana Ford resulted in such a positive experience! Our team takes pride in providing efficient and courteous service, and we're glad that you were pleased with the work done. Thank you for your support - we hope to see you again soon!

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