Irma Jace
Irma Jace at Dana Ford Lincoln

Irma Jace | Page 9

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
206 Reviews

Languages Spoken

Albanian Albanian

4.6

206 Reviews

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206 Reviews of Irma Jace

November 25, 2024

Dealership Rating
Employee Rating

Staff at dana loncoln ford went above and beyond to ensure my behicle was safe to get back on the road with no reoccurrence of issues. Thanks! More

by s.licata372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford went above and beyond to ensure your vehicle's safety. Thank you for sharing your experience, and we're here if you need anything else!

November 24, 2024

Dealership Rating
Employee Rating

I like going to Dana ford because I bought my car in there and they alway have good vibes More

by Muneer hudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Dana Ford Lincoln responded

Muneer, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for visiting Dana Ford!

November 13, 2024

Dealership Rating
Employee Rating

The Dealership Dana Ford Lincoln has always provided Great Services and has always Accommodated my Service Issues for my Ford Vehicle. More

by yankeeny46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Dana Ford Lincoln responded

We're delighted to hear that Dana Ford has consistently met your service needs and provided great experiences. Thank you for trusting us with your vehicle!

November 03, 2024

Dealership Rating
Employee Rating

The service was smooth and professional vehicle was returned cleaned and service was completed on time More

by jmcustodian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was smooth and professional, with timely service and a clean vehicle return. Thank you for sharing your positive feedback!

October 29, 2024

Dealership Rating
Employee Rating

Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 29, 2024

Dealership Rating
Employee Rating

All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

October 27, 2024

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Employee Rating

My experience has always been positive with the routine services department the concierge service is outstanding I definitely recommend Dana Lincoln More

by JUANV10303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

Hi Juan, thank you for recommending Dana Ford! We're delighted to hear that our routine services and concierge team have consistently provided a positive experience. We look forward to serving you again in the future! Safe travels!

October 26, 2024

Dealership Rating
Employee Rating

Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 24, 2024

Dealership Rating
Employee Rating

Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 20, 2024

Dealership Rating
Employee Rating

The issue with my faulting backup camera wasn't fixed. And it's very hard to reach the service department. When you call there they have the machine answering: "we have a special promotion for select call More

by sergstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience. It sounds frustrating to deal with communication barriers when you're trying to get an update on repairs, and I apologize for any inconvenience this has caused. We aim to provide efficient service and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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