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Isaac Ergas
Isaac Ergas at Florida Fine Cars Miami
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Isaac Ergas | Page 2

Sales Manager

Florida Fine Cars Miami

21151 NW 2nd Ave
Miami, FL 33169

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Isaac Ergas

August 25, 2023

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Employee Rating

I made my first car purchase with Philip Hessing here and he was very informative and patient with me. I appreciate all the help I got very much! More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augustin Abaga, Terrell Stephenson, Iuliia Dudenko, Carmen Jean-Jacques , Philip Hessing

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Aug 28, 2023

Florida Fine Cars Miami responded

Congratulations on your first car purchase! We're delighted to hear that Philip Hessing provided you with informative and patient assistance during the process. Thank you for appreciating our efforts to help you. If you have any more questions or need assistance in the future, don't hesitate to reach out to our customer care team at 866-540-0558.

August 22, 2023

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Thank you to the Miami team at Florida fine cars. I appreciate the assistance on my new ride. Leo and Terrell are the best. More

by fernando730305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Terrell Stephenson , Alvaro Caraballo

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Aug 24, 2023

Florida Fine Cars Miami responded

You're very welcome! We're thrilled to hear that you're enjoying your new ride and that Leo and Terrell provided you with exceptional assistance. If you ever need anything else, feel free to reach out to customer care at 866-540-0558. Safe travels and enjoy your new vehicle!

June 28, 2023

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Employee Rating

Very nice dealership. I would recommend for everyone. May be can work on the prices More

by jerrylorren
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera , Alvaro Caraballo

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Jun 29, 2023

Florida Fine Cars Miami responded

jerrylorren, Thank you for your recommendation! We are incredibly grateful you chose Florida Fine Cars!

June 27, 2023

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Employee Rating

Great service by Harold. Helped me out with the car. I highly recommend him for his exceptional customer service and attention to detail More

by supermike1520
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Harold Salazar

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Jun 28, 2023

Florida Fine Cars Miami responded

supermike1520, thank you for taking a moment to share your experience, it is very much appreciated!

June 27, 2023

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I just want to thank Harold for helping me and taking care of me, he helped me choose the car for my budget and I’m extremely happy. I Recommend come checking him out. More

by Alan Hernandez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Stacy Laguer , Harold Salazar , Alvaro Caraballo

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Jun 28, 2023

Florida Fine Cars Miami responded

Thank you very much Alan Hernandez! We genuinely appreciate you giving us the opportunity to earn your business and recommendation!

May 06, 2023

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Employee Rating

Yulia very attentive. She try to help in every way. Mr. Isaac finance manager was also very nice! More

by santosjuliarafaela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iuliia Dudenko

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May 08, 2023

Florida Fine Cars Miami responded

santosjuliarafaela, Your satisfaction is our top priority, and it’s wonderful to hear that we exceeded your expectations. Thank you for choosing our dealership and we hope to serve you again in the future.

May 03, 2023

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Employee Rating

Yulia has been amazing. She worked very hard to make sure every question we had was answered and nothing was forgotten. Awesome agent. Highly recommend. More

by mtruss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iuliia Dudenko , Alvaro Caraballo

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May 05, 2023

Florida Fine Cars Miami responded

mtruss, It’s great to hear that you had a fantastic experience at our dealership! We’re proud of our team for delivering top- notch customer service and helping you find the perfect vehicle.

May 03, 2023

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Loved this dealership, the customer service was amazing and I couldn’t have asked for anyone better! More

by Kyle Truss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iuliia Dudenko , Alvaro Caraballo

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May 05, 2023

Florida Fine Cars Miami responded

Kyle Truss, We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.

April 29, 2023

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Employee Rating

FRAUD! ! ❌️FRAUD!!❌️ FRAUD !!! ❌️THESE GUYS ARE THE WORST EVER !!! YOU GUYS PLEASE BECAFUL THESE GUYS WILL CHANGE YOUR CONTRACT RIGHT UNDER YOUR NOSE WHEILE More

by Widex115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terrell Stephenson, David Sardinas , Tamer El-Din

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May 02, 2023

Florida Fine Cars Miami responded

We're sorry to hear how you feel about your recent experience. Every customer receives a Buyer's Order that details any fees and the total amount of the purchase before moving forward. Additionally, each customer receives a free Carfax and Autocheck report. You were no exception, and this was explained in detail to you in person. You were still not satisfied. That on its own was fine. However, it did not stop there. You then proceeded to video record employees on your phone without their consent, you caused a disturbance in our showroom, and you called the local police who ultimately informed you there was no fraud committed. After that you were finally asked to leave the premises.  Florida Fine Cars did not commit fraud, plain and simple. We go above and beyond with everyone to explain the details of their purchase. It is a large purchase for most. We respect that, and it’s our goal to make customers comfortable at each step in the process. 

March 19, 2023

Dealership Rating
Employee Rating

Phill Hessing was phenomenal. Did what he could to fill me in along the entire process, as well as even coming in on his day off to make sure the sale went seamless. Thank you a More

by cohend526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Hessing

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Mar 20, 2023

Florida Fine Cars Miami responded

Happy to hear we made excellent use of your time cohend526 ! Thank you for giving us the opportunity!

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