Isaac Hidder | Page 3

Outdated building. Friendly service reps. Had to wait 10 minutes for the cashier. Walked to the showroom and lots of sales rep and nobody greeted me. Friendly service reps. Had to wait 10 minutes for the cashier. Walked to the showroom and lots of sales rep and nobody greeted me. More

by akhad13 Verified Customer Verified Customer

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I was able to talk with someone right at the start of my appointment. I felt clear on what they were going to do first, appreciated the computer breakdown of the suggested services, felt like I had time to appointment. I felt clear on what they were going to do first, appreciated the computer breakdown of the suggested services, felt like I had time to ask questions and was pleased with the result. More

by SARAH.KROPSKI Verified Customer Verified Customer

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I could not have been happier with the service and the communication Isaac kept me updated on the diagnosis and when the car would be ready!! Great service communication Isaac kept me updated on the diagnosis and when the car would be ready!! Great service More

by dstramblay Verified Customer Verified Customer

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People were great there. Didn’t take as long as they said either. Good experience. Didn’t take as long as they said either. Good experience. More

by Porters1129 Verified Customer Verified Customer

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Great consistent service. The person helping me out was very polite and helpful throughout the entire process. The person helping me out was very polite and helpful throughout the entire process. More

by JJREYES707 Verified Customer Verified Customer

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Service and repair shop that is honest about the work needing to be done and will work with you to make sure you get the service and care that you need. needing to be done and will work with you to make sure you get the service and care that you need. More

by KiaLov3r Verified Customer Verified Customer

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Everyone at Schaumburg Kia was efficient and helpful. My car was gandled with great car.l My car was gandled with great car.l More

by DONNAHIDDER Verified Customer Verified Customer

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I realized, because of the relative uniqueness of my Soul EV that this was going to be a big job. I appreciate the persistance of Service mana]gement in getting the new battery from Kia and keeping me infor EV that this was going to be a big job. I appreciate the persistance of Service mana]gement in getting the new battery from Kia and keeping me informed as we waited..That the job was covered by warranty was wonderful and says a great deal about Kia's service committment. Thanks to Fil and Isaac H in Service who kept me posted on progress and to thje service tech who did the work (i was introduced but don't remember his name).. And one more big thank you to Isaac Hidder for getting this over the finish line. The battery charges to original levels and since I bought the car used, it's better than it ever was since I've owned it. More

by Nathan.hobaugh Verified Customer Verified Customer

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A great dealership nice people and good cars the service department is very good well done department is very good well done More

by Hector18 Verified Customer Verified Customer

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Everything went as I expected,All reps are curteous, knowledgable and good at explaining what's happenening. knowledgable and good at explaining what's happenening. More

by Rkowalczyk6770 Verified Customer Verified Customer

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