Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 6

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
261 Reviews
not yet
rated

261 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs

261 Reviews of Isaac Hidder

November 04, 2022

Dealership Rating
Employee Rating

I love my kia dealership we have been in relations for years. Bobby the service manager is excelent with his customers he get to know you in several wals always professional with everyone and give Aweso More

by KLEAN4KING
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina, Scott Stephansen , Isaac Basurto, Matthew Pavone, MarK Robles

Nov 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for always trusting Bobby and the Bob Rohrman Schaumburg Kia team to get the job done. We're happy that you can always count on us!

November 03, 2022

Dealership Rating
Employee Rating

The service was great and employees were helpful. I would recommend this KIA location to my friends. More

by SHARON40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

Nov 03, 2022

Bob Rohrman Schaumburg Kia responded

We are happy to hear from you, Sharon! Thank you for choosing Bob Rohrman Schaumburg Kia and for recommending us to others. Drive safely!

November 02, 2022

Dealership Rating
Employee Rating

Great customer service! Friendly and knowledgeable. Attention to detail. Clean waiting area. Respected the vehicle and returned items that were inside the vehicle. More

by Gipinoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia for your service needs! We are grateful to have you as a customer and we look forward to assisting you next time. Drive safely!

October 30, 2022

Dealership Rating
Employee Rating

The service was fast, knowledgeable and courteous. Very convenient as well. Will definately go back. More

by Dpreston0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the excellent review of Bob Rohrman Schaumburg Kia! When we see words like "fast, knowledgeable, and courteous" we know we are doing a great job. Until next time!

October 26, 2022

Dealership Rating
Employee Rating

All was good except the potholes outside the shop which can damage suspension. Hope you will fill them in with gravel. More

by Runway911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Bob Rohrman Schaumburg Kia responded

It's great to hear that Isaac was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

October 19, 2022

Dealership Rating
Employee Rating

Thanks for your work. Too cold in building, not sure if AC was turned on still. More

by Palimoni
Recommend Dealer
Yes
Oct 19, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the 5-star review. We appreciate your feedback and will take it into consideration as we move forward. Come by Bob Rohrman Schaumburg Kia anytime you need!

October 17, 2022

Dealership Rating
Employee Rating

Great Service and Isaac Basurto explaining everything also gave me his phone number and the hot line number if I have trouble with my car !!! The first time I came in Isaac Hidder was so helpful and exp More

by Karen.m.franz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto

Oct 18, 2022

Bob Rohrman Schaumburg Kia responded

Your review means a lot to us, Karen! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your kind review of Isaac. Drive safely until we see you again!

October 17, 2022

Dealership Rating
Employee Rating

They have a great job. But can not provide a car when your car in a service. More

by Jaantal7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Bob Rohrman Schaumburg Kia responded

Jaantal, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 15, 2022

Dealership Rating
Employee Rating

Very good customer service They gave me ride back and forth anc was a very friendly environment. More

by Nissarahim14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

Oct 16, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!

October 15, 2022

Dealership Rating
Employee Rating

Prompt and efficient service. Employees were professional and helpful. I will be going to this Kia dealership from now on. More

by Bri.rose.torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2022

Bob Rohrman Schaumburg Kia responded

Bri, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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