Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 5

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
260 Reviews
not yet
rated

260 Reviews

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Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 3 mos

260 Reviews of Isaac Hidder

November 25, 2022

Dealership Rating
Employee Rating

Best service center ever. The staff is amazing and honest. They never try to do repairs that are not needed. Total honesty More

by Operationjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina, Scott Stephansen , Matthew Pavone

Nov 26, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!

November 24, 2022

Dealership Rating
Employee Rating

Service and customer service very good ! ! Good follow through and follow up Would use and go to again Thank you More

by YOHON1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department! Isaac and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2022

Dealership Rating
Employee Rating

I bring all of are cars there for their services and always have a pleasant experience try to make a relationship with them so when you come back you don't feel like a stranger Mark and Isaac and great. More

by Hector18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Nov 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you, Hector! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

November 18, 2022

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Employee Rating

Bobby at Kia Schaumburg Service is the best. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. More

by HOFFMANNFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, Brian Montes, Aaliyah Ortiz, MarK Robles

Nov 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Schaumburg Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2022

Dealership Rating
Employee Rating

They changed my oil and checked tire pressure like I asked. Will be back again More

by DWILKEN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

November 16, 2022

Dealership Rating
Employee Rating

Schaumburg Kia is where I get great service that I can trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping cust More

by fioreton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , Brianna Modugno, Matthew Pavone

Nov 16, 2022

Bob Rohrman Schaumburg Kia responded

We are proud to hear that Filippo, Isaac, and our wonderful team here at Bob Rohrman Schaumburg Kia have earned your trust! Thank you for the 5-stars, and come by anytime you need!

November 12, 2022

Dealership Rating
Employee Rating

Service department greeted us as soon as we pulled up. Isaac took care of us & while our car was being serviced he had the shuttle take us to a restaurant & called & picked us up when our car was ready. T More

by MRSEIFERT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Issac met your expectations. Thank you again for choosing Schaumburg Kia; we look forward to having you as one of our valued customers for many more years to come!

November 10, 2022

Dealership Rating
Employee Rating

I brought my car in on September 21st. because it wouldn't start. I would have to jump it to get it running. The dealer had it till October 31st. When I picked up the car there was more th More

by DSTEALER1762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 09, 2022

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Employee Rating

The customer service was good and easy. Everything went smooth but didn’t find the problem with my car More

by Lovellchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, Brian Montes, Aaliyah Ortiz, MarK Robles

Nov 10, 2022

Bob Rohrman Schaumburg Kia responded

We're thrilled the Bob Rohrman Schaumburg Kia team hit the mark with excellent customer service! We are committed to providing the most accommodating service possible, so please don't hesitate to reach out if we can do anything else to help resolve your car's issue. Thank you, and take care!

November 04, 2022

Dealership Rating
Employee Rating

I love my kia dealership we have been in relations for years. Bobby the service manager is excelent with his customers he get to know you in several wals always professional with everyone and give Aweso More

by KLEAN4KING
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina, Scott Stephansen , Isaac Basurto, Matthew Pavone, MarK Robles

Nov 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for always trusting Bobby and the Bob Rohrman Schaumburg Kia team to get the job done. We're happy that you can always count on us!

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