35 Reviews
Write a Review35 Reviews of Isaac Santana
January 17, 2024
Very pleased with how Mr Santana handled our issues. We purchased a used 2019 Chevy Silverado 1500 on Dec 30th. We drove it home but had some starting issues that might. We had not been able to drive th We purchased a used 2019 Chevy Silverado 1500 on Dec 30th. We drove it home but had some starting issues that might. We had not been able to drive the truck bc of it not starting. We changed the battery twice and still could not crank the truck. I sent an email to Ferman and received a call directly back from Mr Santana regarding my cranking issue. My truck was sent to local dealer, truck was diagnosed with a bad starter, replaced the starter and Mr Santana had the bill paid for and we were able to pick up our truck. We are so impressed with how we were heard and treated. We are so grateful that Ferman stood behind their dealership and their used trucks. We certainly plan on purchasing again from Ferman in the future. Thank you 🙏 for having such caring individuals working for and representing your company. More
Other Employees Tagged: Mohammad Abbedelal
October 18, 2023
Probably one of the best experiences buying a car I have ever had. From negotiating the right deal to paperwork to purchase it was a breeze. Albert was friendly and helpful every step of the way and Isaac w ever had. From negotiating the right deal to paperwork to purchase it was a breeze. Albert was friendly and helpful every step of the way and Isaac was awesome, making the right deal happen quickly without any nonsense. Shout out to Ron at the Finance desk too! When we picked up the vehicle, very single person we ran into was friendly and smiling. This must be a great company to work for! Thank you! More
Other Employees Tagged: Ron Whiting, Albert DeJesus
September 30, 2023
I felt that they were up front. I was looking for economical and reliable. Obviously, not looking for the sale of the day for them. Regardless, I felt they were respectful with I was looking for economical and reliable. Obviously, not looking for the sale of the day for them. Regardless, I felt they were respectful with no pressure, all while feeling like a valued customer. Markel was very informative and finance wasn’t at all pushy. More
Other Employees Tagged: Marckell Johnson, Juan Flores
July 01, 2023
Purchasing process was easy and my Sales Advisor Mo was excellent. He was very knowledge. excellent. He was very knowledge. More
Other Employees Tagged: Mohammad Abbedelal
May 05, 2023
If you are shopping around for new or used vehicle…. definitely go see these guys! Mo was the amazing salesperson! He gave a detailed overview guide of the vehicle I wanted to purchase. He showed me all definitely go see these guys! Mo was the amazing salesperson! He gave a detailed overview guide of the vehicle I wanted to purchase. He showed me all the numbers up front and was very honest! He was able to get the vehicle for the price I wanted and was there during the whole finance process. He made sure the vehicle was detailed and ready for me once finance was complete! Meeting Mo was such a positive experience! He made my purchase seamlessly! Highly recommend Mo and the team at Ferman Chevy! More
Other Employees Tagged: Jonathan Reth, Mohammad Abbedelal
April 14, 2023
Issac Santana, Robert Castelli, Albert Dejsus… you guys are the best!! Thank you so much 🎉🎉🎊🎊 are the best!! Thank you so much 🎉🎉🎊🎊 More
Other Employees Tagged: Robert Castelli, Albert DeJesus
April 07, 2023
Good help on finding a car an comparing other cars on the lot ,an very understanding on what a family needs lot ,an very understanding on what a family needs More
Other Employees Tagged: Juan Flores, Mohammad Abbedelal
April 07, 2023
Everyone was extremely nice and determined to help me get the car I wanted, and I will definitely be back for any future car need I may have! the car I wanted, and I will definitely be back for any future car need I may have! More
Other Employees Tagged: Hector Colon, Dominick Lauriano, Robert Castelli
March 10, 2023
Easy to deal with. No hassle and very courteous. Made sure we taken of. Thumbs up No hassle and very courteous. Made sure we taken of. Thumbs up More
Other Employees Tagged: Dino Demarco, Mohammad Abbedelal