Isaiah Rodarte

I had an outstanding experience with the Big Star Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process. The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both. I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs! More

by Jonathan Barron Verified Customer Verified Customer

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Friendly knowledgeable convient quick response to my needs Assistive and prompt caring I was well informed needs Assistive and prompt caring I was well informed More

by angela.broussard Verified Customer Verified Customer

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Friendly knowledgeable convient quick response to my needs Assistive and prompt caring I was well informed needs Assistive and prompt caring I was well informed More

by angela.broussard Verified Customer Verified Customer

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We was amazing with keeping me updated on the car Always have a good experience when I drop off my car have a good experience when I drop off my car More

by CMGORDON92 Verified Customer Verified Customer

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José always does an excellent job of keeping me informed throughout the service appointment process. No surprises and goes above what is expected. Another great experience with him and Star Cadillac! 👍 throughout the service appointment process. No surprises and goes above what is expected. Another great experience with him and Star Cadillac! 👍 More

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This dealership has great service. They treated me very well and they were very professional. They treated me very well and they were very professional. More

by ndelafue3 Verified Customer Verified Customer

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I received excellent service. All of my questions were answered and I was left satisfied All of my questions were answered and I was left satisfied More

by brendarandall835 Verified Customer Verified Customer

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José and Bug Star always take great care of us on our vehicles! He is a Trusted Advisor! vehicles! He is a Trusted Advisor! More

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Victor Rivas great salesman. ..Isiah was professional and responsive to my concerns. Overall good experience. Staff were attentive...gave out snacks while waiting. ..Isiah was professional and responsive to my concerns. Overall good experience. Staff were attentive...gave out snacks while waiting. More

by galvestonsfinest Verified Customer Verified Customer

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Smooth, good communication, quick turnaround and professional. I am satisfied with the service provided. Will be using Big Star again. professional. I am satisfied with the service provided. Will be using Big Star again. More

by rl3832000 Verified Customer Verified Customer

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