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Isaiah Rodarte
Isaiah Rodarte at Big Star Cadillac

Isaiah Rodarte | Page 2

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
128 Reviews
4.8

128 Reviews

Write a Review

128 Reviews of Isaiah Rodarte

December 23, 2025

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Employee Rating

José and Bug Star always take great care of us on our vehicles! He is a Trusted Advisor! More

by RDHARRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Jose Teran, Lee Velazquez

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Dec 23, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 20, 2025

Dealership Rating
Employee Rating

Victor Rivas great salesman. ..Isiah was professional and responsive to my concerns. Overall good experience. Staff were attentive...gave out snacks while waiting. More

by galvestonsfinest
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

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Dec 22, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 15, 2025

Dealership Rating
Employee Rating

Smooth, good communication, quick turnaround and professional. I am satisfied with the service provided. Will be using Big Star again. More

by rl3832000
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

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Dec 17, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 09, 2025

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Employee Rating

Bring car in for issues and never get resolved and then something else comes up after I leave. Always excuse as to why it isn’t working like it should. Want a new car that I can trust and depend on More

by CSIMP71
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 10, 2025

Big Star Cadillac responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback regarding your recent service experiences. We are truly sorry to hear that you have experienced ongoing issues with your vehicle that have not been fully resolved, and we apologize that you feel the explanations provided were insufficient. It is never our intention for a customer to leave our facility feeling disappointed or that their vehicle is unreliable. We understand your frustration when issues persist, and new concerns arise shortly after a service visit, and we recognize your need for a dependable car. We would like to look into your full service history to understand the recurring problems and explore every potential path, which may include discussing options for a vehicle upgrade to one you can fully trust. Please email me directly at mpierce@bigstarcadillac.com with your VIN and your best contact information. Mike Pierce, General Manager.

Dec 12, 2025

CSIMP71 responded

Email has been sent with requested information

November 10, 2025

Dealership Rating
Employee Rating

Great service nice people good company to work for you and your family members will be very happy to meet them More

by C.CASH619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, Lee Velazquez, Albert Ramirez, Ben Juarez

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Nov 10, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 05, 2025

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ Thanks, Isaiah, for getting my car in and resolving the issue with my blinker! Really appreciate the quick turnaround — your team nailed it this time! More

by sherrypoole010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

October 09, 2025

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Employee Rating

Ben was great. I’d highly recommend using Big Star Cadillac for your service needs. More

by ARORICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Juarez

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Oct 09, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

October 08, 2025

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Employee Rating

Great service and communication. Pleasant to deal with. Always helpful and very responsive. I never have any complaints when I come here for service More

by dallascheley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

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Oct 08, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

October 02, 2025

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Employee Rating

Excellent customer service. Very accommodating and employees are friendly, helpful and always willing to work the customer. More

by EXIAMARY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

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Oct 02, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

October 01, 2025

Dealership Rating
Employee Rating

Great customer service. Isaiah is always very helpful and keeps me informed of my vehicles service. More

by jmhenderson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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