Israel Rigaud
Israel Rigaud at Lexus of Pembroke Pines
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Israel Rigaud | Page 5

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
62 Reviews

My goal is to ensure that everyone that I encounter is ensured that customer service is alive and well ! A fun fact about me is that I go by my last name (Rigaud) pronounced RE-GO. I was born in Queens New York, grew up in Broward County Florida, and lived in Charlotte for about 6 years which is where I got into the automotive industry, and never looked back !

Dealership Experience

11 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Apple iOS and Mac+ Certified

Council of Sales Leadership 2020

4.8

62 Reviews

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62 Reviews of Israel Rigaud

January 25, 2024

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Employee Rating

My experience at Lexus Of Pembroke Pines with Mr. Israel Rigaud was amazing! I went in with anxiety lol and I left feeling pleased and relieved. Israel is very knowledgeable, respectful, patient, rel More

by Lexus Hollingsworth
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jan 26, 2024

Lexus of Pembroke Pines responded

We're delighted to know that your experience with Israel at Lexus of Pembroke Pines was a positive one! It's especially great to hear that he could make the process so smooth and easy for you. We appreciate your recommendation, and we'll be sure to pass along your kind words. Safe travels in your new Lexus!

January 21, 2024

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Israel was super amazing, patient, great customer service experience. He cares about me, called me like 2 days later to ask if I needed help, but all ok. I’m super happy with my new car. All the staff from L More

by Jany
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dayron Armenteros

Jan 22, 2024

Lexus of Pembroke Pines responded

Jany, we're so glad to know that Israel and the rest of our team at Lexus of Pembroke Pines provided you with a great experience. We hope you continue enjoying your new car!

January 18, 2024

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For this being a luxury car dealership, we were not offered any food and we were there for hours on end being tired and hungry. Which was pretty unluxury like of them. More

by SHAH33025
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Recommend Dealer
Yes
Jan 20, 2024

Lexus of Pembroke Pines responded

We're sorry to hear about your experience. We aim for top-notch service and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 03, 2024

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The experience was better than anticipated. Israel and Andrew and credit manager were all knowledgeable, professional and helpful More

by HEH715
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lorenzzi

Jan 03, 2024

Lexus of Pembroke Pines responded

We're thrilled to know that our team at Lexus of Pembroke Pines exceeded your expectations! It's great to see Israel, Andrew, and our credit manager were able to assist you effectively. Thanks for sharing your experience with us!

December 29, 2023

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Jeremy is my service advisor,, very knowledgeable and helpful with my need..the only service I find below par is car washing. More

by don81
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Recommend Dealer
Yes
Dec 31, 2023

Lexus of Pembroke Pines responded

Don, we appreciate your feedback and are glad to know Jeremy has been helpful with your service needs at Lexus of Pembroke Pines. We'll take note about the car washing - we are always looking for ways to improve!

December 28, 2023

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I've previously bought a Lexus at the Pembroke Pines dealership, and the customer service was phenomenal. Mike made my buying experience seamless. He was knowledgeable, accommodating, and professional. More

by treasureyacht
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Recommend Dealer
Yes

Other Employees Tagged: Mike Banko

Dec 29, 2023

Lexus of Pembroke Pines responded

We're so glad to know that Mike provided you with a seamless buying experience at Lexus of Pembroke Pines. Our team is always here to ensure your best interests are taken care of. Thanks for choosing us and enjoy your new Lexus!

December 24, 2023

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Israel Riguard was exceptional in the way he made be feel during the complete purchase. I trusted him during the complete process. I would recommend him to all my friends and family in the future. More

by AMORILOGLE
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Recommend Dealer
Yes

Other Employees Tagged: Kazi Sofian

Dec 26, 2023

Lexus of Pembroke Pines responded

We're so glad to know that you had a great experience with Israel at Lexus of Pembroke Pines! Your trust and recommendation mean the world to us. We look forward to assisting your friends and family in the future!

December 19, 2023

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I had a great experience working with Israel. I had gone to 4 other dealers (2 of which were other Lexus dealers) in a 3 week span, very actively looking to trade my current lease for an upgrade. More

by Damien
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Purchase Time
Recommend Dealer
Yes
Dec 19, 2023

Lexus of Pembroke Pines responded

Damien, we're delighted to know that Israel went above and beyond to meet your needs at Lexus of Pembroke Pines. It's great hearing about the excellent service he provided you with. Thanks for sharing this wonderful feedback!

December 16, 2023

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Smooth process which makes car buying easy. All of the emplyees were nice and professional More

by Jessicawascher
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Recommend Dealer
Yes
Dec 18, 2023

Lexus of Pembroke Pines responded

Jessica, congrats on your new car! It's great to hear that your buying experience went smoothly and our team was kind. Thanks for choosing Lexus of Pembroke Pines and leaving us a five-star review!

December 04, 2023

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The service was excellent they met everything my wife wanted in the car with no problem More

by Wilson
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao

Dec 04, 2023

Lexus of Pembroke Pines responded

Thank you, Wilson, for leaving Lexus of Pembroke Pines a five-star review! We are thrilled that our service was excellent and that your wife found the perfect new ride. Our team wishes you both many safe travels!

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