Ivan Figueroa | Page 5

GREAT CUSTOMER SERVICE EXPERIENCE I am so pleased with the customer service I received while at Steve Landers CDJR! Not only was the staff friendly, but they went above and beyond to m I am so pleased with the customer service I received while at Steve Landers CDJR! Not only was the staff friendly, but they went above and beyond to meet our every need. I definitely recommend this dealership to anyone and everyone! More

by ALEJANDRORAMOS1712 Verified Customer Verified Customer

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I had a great experience, and quick attentive service. The service to my vehicle was completed to my satisfaction. I had great assistance for an exhaust problem with the staff that offered to complete to m The service to my vehicle was completed to my satisfaction. I had great assistance for an exhaust problem with the staff that offered to complete to minor maintenance for free given my vehicle was already being serviced on a lift, and I provided the lubricant for my exhaust valves. The assistance with this saved me time from doing it myself. I really appreciated it. More

by AM197832 Verified Customer Verified Customer

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Excellent service Bob the service manager is great !!! Hey and his great crew Will make you feel like family, this crew goes out of there way to make sure you are total Bob the service manager is great !!! Hey and his great crew Will make you feel like family, this crew goes out of there way to make sure you are totally satisfied. More

by Ron123 Verified Customer Verified Customer

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Steve Landers CDJ is my go to dealership. Heather and.Bob are both excellent to work with, and I can always count on them to treat me fairly. are both excellent to work with, and I can always count on them to treat me fairly. More

by RICKETTS_CATHY Verified Customer Verified Customer

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Pleasant experience. No high pressure. Enjoyed working with our salesman, Chase Croy. We give him 6 stars for putting up with us. Great coffee too! with our salesman, Chase Croy. We give him 6 stars for putting up with us. Great coffee too! More

by BUDDY.ADAMS Verified Customer Verified Customer

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no issues. no long wait. no issues. not a long wait. i dont know anyones names. i like the free soda while you wait. tv comfortable waiting area. experience was fine. no issues. not a long wait. i dont know anyones names. i like the free soda while you wait. tv comfortable waiting area. experience was fine. More

by TRACYEJSMITH Verified Customer Verified Customer

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Happy Customers GAGE, Chris and Ivan are extraordinary people. It was a true pleasure to meet them. They were real , warm and exactly what I was looking for when I se GAGE, Chris and Ivan are extraordinary people. It was a true pleasure to meet them. They were real , warm and exactly what I was looking for when I search for customer service. It was kinda like sitting with family making a deal. Thank you for your kindness. We will be back. More

by Onna Clark Verified Customer Verified Customer

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Thank you for great service Pro's at what they do, Mr. Bigg give them all more money they are Landers.Love the whole staff. number four or five cars and trucks I have purchased Pro's at what they do, Mr. Bigg give them all more money they are Landers.Love the whole staff. number four or five cars and trucks I have purchased from you guys. More

by WILLIAM5424 Verified Customer Verified Customer

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Great service and nice atmosphere Greatest service department They have been really good service, Brent Jones and Tim baker was really helpful they provided me I loaner meanwhile my tr Greatest service department They have been really good service, Brent Jones and Tim baker was really helpful they provided me I loaner meanwhile my truck was getting service. the facility is really clean More

by ALEJANDRORAMOS1712 Verified Customer Verified Customer

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They Accused me of bringing fraudulent check stubs to the dealer without verifying them. threatened me with jail. Before everthing was ran i offered to go get my dad so that we could show through the job we dealer without verifying them. threatened me with jail. Before everthing was ran i offered to go get my dad so that we could show through the job website that they were real, they said no it would be fine.8 hours went by and they told me the bank has flagged my dad and said they stubbs were fraudulent.. NOBODY CALLED TO VERIFY THE STUBS CRAZY PART ABOUT IT... so after i complained the customer relations manager told me to bring the correct stubs and i did but still it wasn't good enough because in the mist of this the car i wanted was being sold by Johnny which i was told he had a 700 ceedit score. No johnny was caucasian and i am black and that was the clear picture i had been working a week trying to get that car.. and i did everything thing i was suppose to do and still got turned aroud and lied to ohj and not to mention i am also falsely flagged and now i cant get a car due to no one doing their job to verify check stubbs.. so i was no longer able to get a car in my name.. oh and to add insult to injury there was never a apology and and owning up to making a mistake because i finallyshowed them a real check stubb.. just a slapp in the face and a big screw you basically. More

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