Ivan Wong | Page 2

A gentleman who did not address himself, approached my car to tell me he was not expecting to work today. Asked me what I needed. I told him I needed an oil change, tire rotation, and a recall. He told car to tell me he was not expecting to work today. Asked me what I needed. I told him I needed an oil change, tire rotation, and a recall. He told me I would need to make an appointment for the recall. A second gentleman with the tablet, put me down for everything including the recall. Service was done, but took 3 1/2 hrs. More

by JOSE_SOLIS74 Verified Customer Verified Customer

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Great experience at Archer Volkswagen. The staff was friendly, the service was completed as promised, and the communication throughout the visit was excellent. I would return again. The staff was friendly, the service was completed as promised, and the communication throughout the visit was excellent. I would return again. More

by yiliancuba24 Verified Customer Verified Customer

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Coming to Archer Volkswagen was the best decision I made for servicing my Atlas. Ivan was very informative and knowledgeable. He made us feel valued and not just another disposable customer. The lady wit for servicing my Atlas. Ivan was very informative and knowledgeable. He made us feel valued and not just another disposable customer. The lady with the Versace glasses taking care of our payment was a sweetheart and a kind soul. Thank you Archer for putting the right professionals on the front line to take care of customer's needs. We came in leery and left happy. We will definitely be coming back for all our services. More

by carol_dang Verified Customer Verified Customer

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I own two volkswagens and ivan is my service representative. I enjoy working with ivan he is very knowledgeable and knows my vehicles, thank you ivan. representative. I enjoy working with ivan he is very knowledgeable and knows my vehicles, thank you ivan. More

by mick.nalls Verified Customer Verified Customer

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buena atencion con los clientes excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More

by robertgut83 Verified Customer Verified Customer

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Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64 Verified Customer Verified Customer

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I usually have great experiences at this service center. However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the se However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the service and leave. A little care goes a long way. The gentleman who greeted me was very friendly and professional. I don't remember his name but upon my next service visit I will be requesting to work with anyone but Ivan. More

by d110918 Verified Customer Verified Customer

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The service was quick and I was grateful they took me as walk in customer. walk in customer. More

by ADEELR89 Verified Customer Verified Customer

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I am always pleased with the service Archer Volkswagen provides. I had a nail in my tire and they took care of it immediately and made the process so easy provides. I had a nail in my tire and they took care of it immediately and made the process so easy More

by Erin.valencia1213 Verified Customer Verified Customer

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Efficient and quick service. They need 15 words for this? Yes it’s fifteen by now. They need 15 words for this? Yes it’s fifteen by now. More

by pinoydr Verified Customer Verified Customer

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