Ivette Rodriguez
Ivette Rodriguez at Norm Reeves Honda Superstore - Huntington
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Ivette Rodriguez | Page 11

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Ivette Rodriguez

November 11, 2023

Dealership Rating
Employee Rating

Ivette is a top notch professional and extremely knowledgeable and courteous. Excellent customer service and took very good care of me and the car. More

by Nicalec
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2023

Dealership Rating
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Ivette is very attentive and efficient. She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the co More

by Jeanbaggs
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2023

Dealership Rating
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Tony was great. He knew I had to pick my kid up from school and got it all done in time. More

by Alta3838
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 08, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're pleased to hear that Tony provided you with great service and accommodated your schedule. If you ever need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us!

November 04, 2023

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I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need. More

by Ppacheco1979
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need.

November 04, 2023

Dealership Rating
Employee Rating

Very dependable with great customer service. conviently located .and good explanations on service. Trust them with my car. More

by Teresflowers
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Viviana Saenz

Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

We appreciate your trust in our dealership! We're glad to hear that you find us dependable, conveniently located, and that you receive great customer service with clear explanations on service. Your confidence in us is valued, and we're here to ensure your car is well taken care of. Thank you for your positive feedback.

November 03, 2023

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Employee Rating

Excelente servicio y atención y Ivette me gusta que me atienda ella por excelente comunicación y trato More

by Alex
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and for mentioning Ivette's excellent communication and service. We appreciate your feedback and look forward to assisting you with all your automotive needs.

Nov 05, 2023

Alex responded

Excelente servicio y atención 100% recomiendo y si no hablas inglés Ivette es la mejor en atenderte

November 03, 2023

Dealership Rating
Employee Rating

Good attitude and good customer service. And a good Clean the place And they have fresh coffee all the time More

by Jose Aviles
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're pleased to hear about our good attitude, customer service, and clean facility. We're here to provide a great experience for our customers, and we're glad you noticed. Enjoy the fresh coffee, and we look forward to serving you again.

November 03, 2023

Dealership Rating
Employee Rating

It took over 18 months for part delivery. The dealer did a good job fixing the car. They was an issue but they did the right thing and fixed the issue. More

by Trungle2You
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

We apologize for the extended wait time for the part delivery but are pleased to hear that we were able to fix the car to your satisfaction and address the issue promptly. Your feedback helps us improve, and we appreciate your patience and understanding.

November 03, 2023

Dealership Rating
Employee Rating

Excellent service! We love Norm Reeves Honda! Honest & reliable! They are always in time !Thank you More

by Rford418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you love Norm Reeves Honda and appreciate our honest and reliable service. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

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