"My wife and I drove up yesterday from Indpls to buy a..."
My wife and I drove up yesterday from Indpls to buy a Lexus at a dealership in Schaumburg. I really loved the Nightfall Mica exterior, but the experience was terrible, so we left. I then call Angelique who quickly set an appointment for us. It was a breath of fresh air from the moment we walk in. Your showroom was spotless and we were greeted as soon as we walked in, and were quickly introduced to Adam. The Lexus was parked outside, waiting for us to take it for a drive.
We heard some grinding noise with the rear brakes, and Adam was quick to bring Steve into the conversation. Steve said he would make it right by fixing the grinding noise, which was an issue with the rear rotors. We quickly agreed on a sales price, and started the paperwork while the repairs were being made. We ended up financing about 40% of the cost. Edward in finance was easy to work with, and didn’t try any hard pressure “add on’s”. When we were ready to go Adam topped off the gas tank. As we were getting ready to leave, I noticed a crack in the front bumper. Again Steve took charge, and said he would contact the Lexus dealer in Indpls to get us an appointment to get an estimate to repair the cracked bumper. I have an appointment on Monday morning!!
Even though we live in Indpls, we will be back when it’s time for my wife to get a car. I can’t say enough about how well Adam and Steve treated us!!
"Harvey Nyien was very informative and helped my wife and..."
Harvey Nyien was very informative and helped my wife and me greatly in obtaining the Rav 4 hybrid we were looking for. It will not only save so much money on gas but will also help save the planet. he went through the options and gave us loads of attention and explained everything very well to us. this is the second rave 4 I have purchased from Toyota of Naperville and Harvey was just super and so too were the rest of the gang who work there. They put on the three m coating and the inside coating for us and the ceramic undercoating. I was very well pleased. the tinting on the windows is dark enough but is still legal in our state so I was glad that they kept it all within the law. Harvey and the others said if I have questions I should call or stop by and they would explain or try to explain whatever my questions on the new vehicle might be as this is the first hybrid car I have ever owned. The lady in the service department is always so kind and professional. I always give her two thumbs up.. Thanks, Harvey and the Toyota staff, William and Jie Benson
"Great transition from car to car purchase. Clean and..."
Great transition from car to car purchase. Clean and friendly along with Jack in finance was awesome. I will recommend friends and family to your location.
"I had a very good experience at Toyota of Naperville...."
I had a very good experience at Toyota of Naperville. Everyone from the Sales Rep to the Managers were kind and courteous. We did not feel pressured into purchasing a car on the spot, but were given time to make sure we were getting the right car at the right price.
"I always enjoy my visits for service and otherwise...."
- Paul Sereno
I always enjoy my visits for service and otherwise. First, there are enough staff so that waits are short. Second, everyone is courteous and efficient. Third, I like the product.
"Highly recommended place to buy a car!Jorge Munoz world..."
Highly recommended place to buy a car!
Jorge Munoz world class of salesmen!!!
For my next car purchase first I will check Toyota of Naperville inventory!!!
"Very pleasant experience. Andres was very fun and..."
Very pleasant experience. Andres was very fun and efficient. Also worked with Ivon, Jose and Angelique over the phone and a gentleman that did all the paperwork. Everyone was great. I have already recommended this dealership to a friend.
"Ilene was our salesperson. She is knowledgeable and..."
- Linda C Plainfield
Ilene was our salesperson. She is knowledgeable and extremely helpful. She texted me several times to update me on rebates and inventory. I LOVE my RAV4. Thanks, Ilene!
"Jamie will get u the best deal possible and he will make..."
Jamie will get u the best deal possible and he will make you experience seemless. I have never had such a great experience at any other dealership. I never had better experience with any other sales agent.
Go buy from Jamie.
Scheduled an appointment. He was attentive and kind, working for a great outcome. He was honest and kind through the process. Worked well! Recommend If you are in the market for a Toyota.