Dealership Experience
6 yrs, 1 mo
Industry Experience
23 yrs, 7 mos
Specialties & Trainings
masters from university of toyota on sales and leasing
187 Reviews
Write a Review187 Reviews of J.R. Romo
March 19, 2023
Hands down some of the best customer service I have ever experienced while purchasing a vehicle!!!! experienced while purchasing a vehicle!!!! More
Other Employees Tagged: Molly Rea, Alvaro Romo , John Rea
March 08, 2023
The customer service has been great! We appreciate all the effort to get the vehicle back to the Leavenworth location to purchase, We appreciate all the effort to get the vehicle back to the Leavenworth location to purchase, More
Other Employees Tagged: Chad Atcheson, John Rea
February 04, 2023
Great service and JR took care of me every step of the way. This is my 4th car purchase at Luxury & Imports and you can’t beat the prices and great customer service! way. This is my 4th car purchase at Luxury & Imports and you can’t beat the prices and great customer service! More
January 30, 2023
We are very happy with the help and attention, they told us that we had to leave with a new car and that was the case, thank you very much. us that we had to leave with a new car and that was the case, thank you very much. More
Other Employees Tagged: Alvaro Romo
January 17, 2023
I had a wonderful experience with everyone, JR was so kind and helpful. He spent almost 7 hours with us today. I will always recommend this dealership and of course JR. kind and helpful. He spent almost 7 hours with us today. I will always recommend this dealership and of course JR. More
January 06, 2023
Luxury import was awesome to work with . J.r and the whole staff there was amazing, would definitely buy another vehicle from them again when the time comes. Thanks for the easy process gett J.r and the whole staff there was amazing, would definitely buy another vehicle from them again when the time comes. Thanks for the easy process getting me in and out without all the unnecessary pressure. More
January 05, 2023
Small town, no pressure atmosphere and easy to work with. They pulled a new arrival out of a photo session for me to test drive. No xx process to make a deal. Put a down payment to hold because I was head They pulled a new arrival out of a photo session for me to test drive. No xx process to make a deal. Put a down payment to hold because I was headed out of town. Came back to pick up a day earlier than planned, and they had someone help me through the paperwork while my sales guy was busy with another customer. Lizzie, J.R., Rick, and the rest of the employees were great. More