
Dealership Experience
4 yrs, 9 mos
Industry Experience
4 yrs, 9 mos
172 Reviews
Write a Review172 Reviews of JC Collins
September 23, 2025
It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family or I will never purchase another vehicle from you guys. More
September 04, 2025
Great customer service, always great service to my car. Fairly quick fixes on my car. Fairly quick fixes on my car. More
Other Employees Tagged: Austin Carr , Key-onna Bencun
August 03, 2025
My wife and I had to wait almost 3 hours, and then I went to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I h to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I had to wait. I’m not to pleased by the service. More
Other Employees Tagged: Mike Kipling, Taylor Francis , Mike
August 03, 2025
Everyone was outstandingly nice. From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and honest. He is a keeper. More
Other Employees Tagged: Mike Davis, Marcus lugo
July 26, 2025
Taylor is very informative. He's also friendly and has a good attitude. I'll ask for him again. He's also friendly and has a good attitude. I'll ask for him again. More
Other Employees Tagged: Taylor Francis
July 21, 2025
This dealership messed up TWO cars that we bought. Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to work with anyone. More
Other Employees Tagged: Ashley Allington
June 26, 2025
Great customer service, employees are nice and helpful with any questions you have., the best. with any questions you have., the best. More
Other Employees Tagged: Ricardo Dominguez, John Andrade, Brandon Alvarado, Austin Carr, Taylor Francis, Ricardo Dominguez, Ashley Allington
May 11, 2025
Always happy with their service, and making sure that my car is in good condition and also they are showing video of what they have to do or fix and asking you first before they do something car is in good condition and also they are showing video of what they have to do or fix and asking you first before they do something More
Other Employees Tagged: David, Aguilar
April 21, 2025
Lee was extremely helpful with the work needed and left me in good hands with Taylor. me in good hands with Taylor. More
Other Employees Tagged: Lee Oztolaza, Brandon Alvarado, Taylor Francis
April 17, 2025
Terrible service, I could clearly notice how they only care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait 3+ hours. Then I made another appointment, and I was told that I couldn’t get my tires neither rotated nor balanced because I had to buy new ones. I told the guy that I wasn’t buying the tires that day, and then he said that I could leave. And i asked if they could at least do the oil change and he replied that it wasn’t needed until i reached 41k miles (my car was 40.2k miles when i went there) its so absurd that they didn’t want to do anything just because I refused to buy tires in the dealership. Terrible service, unfortunately not coming back here. So sad that you can’t trust any dealership nowadays More
