JC Collins

My wife and I had to wait almost 3 hours, and then I went to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I h to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I had to wait. I’m not to pleased by the service. More

by claracotto0912 Verified Customer Verified Customer

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Everyone was outstandingly nice. From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and honest. He is a keeper. More

by ltoups Verified Customer Verified Customer

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Taylor is very informative. He's also friendly and has a good attitude. I'll ask for him again. He's also friendly and has a good attitude. I'll ask for him again. More

by Anonymous Verified Customer Verified Customer

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This dealership messed up TWO cars that we bought. Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to work with anyone. More

by moriahmoore29 Verified Customer Verified Customer

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Great customer service, employees are nice and helpful with any questions you have., the best. with any questions you have., the best. More

by DBERGFLA Verified Customer Verified Customer

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Always happy with their service, and making sure that my car is in good condition and also they are showing video of what they have to do or fix and asking you first before they do something car is in good condition and also they are showing video of what they have to do or fix and asking you first before they do something More

by siegfreidcarlos Verified Customer Verified Customer

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Lee was extremely helpful with the work needed and left me in good hands with Taylor. me in good hands with Taylor. More

by Lewes Verified Customer Verified Customer

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Terrible service, I could clearly notice how they only care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait 3+ hours. Then I made another appointment, and I was told that I couldn’t get my tires neither rotated nor balanced because I had to buy new ones. I told the guy that I wasn’t buying the tires that day, and then he said that I could leave. And i asked if they could at least do the oil change and he replied that it wasn’t needed until i reached 41k miles (my car was 40.2k miles when i went there) its so absurd that they didn’t want to do anything just because I refused to buy tires in the dealership. Terrible service, unfortunately not coming back here. So sad that you can’t trust any dealership nowadays More

by rinconreyniel Verified Customer Verified Customer

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When I was shopping around for my vehicle Daniel approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional, courteous and not pushy. He answered my questions and to be honest if he was not sure he would seek the answer to make sure your are satisfied a happy customer. If you are in need of purchasing a new or used vehicle, go see Daniel F. At Toyota of Tampa Bay on Fletcher Avenue, Tampa. He is the connection between you and purchasing that vehicle. More

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Pretty good dealership. I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I guess that would depend on what service your received that day. Other than that I’m pleased. More

by IOMURRAY59 Verified Customer Verified Customer

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